1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Miami Beach, Florida
Positive section of review
The location is perfect but I think the decoration is a bit old, the facilities inside the room are very good, including a separate toilet and shower room~ Next time I go to Miami, I will still choose this hotel!
Hutchinson, Kansas
Positive section of review
The gentleman who checked us in was friendly and helpful. Breakfast the first day was good as usual at Hampton Inns. Good location to see the Cosmosphere which is why we were there.
Negative section of review
Unfortunately due to a massive storm that moved through the area, the hotel lost power our second night and it was out at least 12 hours (we checked out at 7:30 am). No power, no hot water, no A/C, no breakfast. The storm was quite bad in the area so it's not the hotel's fault as power was out all over. However, I think the staff could have been a bit more helpful during this time.
Palm Springs, California
Positive section of review
We absolutely loved this mid century gem. Beautifully designed, clean, welcoming, and comfortable accommodations, stocked with everything you will need for a fun stay and more!
Negative section of review
The biggest disappointment was the pool. It looked very dirty and the pump was not working, we did not feel safe using it. We arrived on Thursday late night and contacted the property management inquiring about the pool, they dismissed our concerns without any consideration and did not take any action. We basically paid for the amenity we were not able to use - ended up buying a day pass at the Ace Hotel next door. To top it off, the pool maintenance person showed up on Monday morning without any warning- just walked in the backyard! It would have been great to know there will be someone on site ahead of time. Additional suggestion to provide more transparent instructions for using fireplace and fire pit, as well as lockbox access.
Kissimmee, Florida
Positive section of review
The only thing we enjoyed about the property was the fact that it was so close to Disney World literally just a few minutes away.
Negative section of review
Our Check in time was at 4 pm. We arrived at 3:57 pm and there were 2 women leaving saying they had cleaned the Air Bnb and would be back with more supplies and to enjoy our stay. they never returned with any supplies. The house was nasty the pool area was nasty. When we made it upstairs the house was so hot and the air wasn’t working. The covers floors and bathrooms don’t looked like they had been sanitized at all. The beds slept horribly some were like rocking chairs some were like laying on the pavement outside because they were so hard and others felt like they were hanging on by a thread. The dryer didn’t work so we had to find a laundry mat to dry clothes all while on vacation. It took the host forever to respond then when he finally did about the air he had the nerve to tell us to flip the breaker again all while on what was support be a vacation! This house is one I will NEVER book again and I always enjoy booking Storey Lake until now! With all we had to endure we should have been refunded at LEAST half of our money because the house wasn’t worth $500. The host could really care less if we were accommodated. My older kids went to the Splash pad and pool area and were told after showing the instructions the host sent us for our stay that they couldn’t come in because they didn’t have physical proof that we were staying there. I NEVER received ANYTHING physical and I felt like the only reason they didn’t let them in is because they were black! My family got in the pool the first day and we were not even notified that it had not been cleaned already until the pool cleaners showed up the next day out of the blue! The host FAILED to even mention this! I booked MONTHS ago the house should have been more than READY by the time we arrived!!
Loudon, New Hampshire
Positive section of review
The breakfast was very good, and the location was a bit into the city, making transportation access easier than in Henniker, NH.
Negative section of review
Water was not provided in the breakfast area, we had to pay $3 for water in the vending machine, toothpaste was not provided in hotel rooms, have to walk to the desk to ask for it. Had to get some extra snacks and water at a nearby gas store
Natchitoches, Louisiana
Positive section of review
Location, walk to restaurants, bars, river front area. Plenty of parking. Breakfast foods both hot and cold.
Negative section of review
Wi-Fi, breakfast charge (resort fee) charged at check in. Not described in hotel info on line. Loud air conditioning.
Cannon Beach, Oregon
Positive section of review
We enjoyed the view, the room was nice, it was quiet and we were able to relax, would stay again
Negative section of review
The only thing is it could have been cleaner, there was stuff on the floor in hallways and the toilet, had a long black hair, and something yellow/orange on toilet, on the tub side near the floor. We have short white hair , wasn’t us
Tallahassee, Florida
Positive section of review
Staff was friendly and helpful. Room was clean. It was non smoking. Good location.
Negative section of review
I'm not sure.
Sherman, Texas
Positive section of review
Nothing it was awful
Negative section of review
1 st room was awful totally disgusting 2nd room was a little better, carpet awful. Then air conditioning until made awful noise then smell like burning. Had to change rooms around midnight. 3rd room was actually nice
Florence, South Carolina
Positive section of review
N/A
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