1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Jacinto, California
Positive section of review
I drove 7 hours for my daughters softball showcase. This hotel was 12 minutes away from the park, which was perfect. We arrived at 8:30 pm just to be told they couldn't accommodate me due to a water leak.. The receptionist was very apologetic, and she did recommend another hotel, which was 10 minutes away. Unfortunately, that other place was not in a very good neighborhood. So we decided to look elsewhere. Don't Know If The Place Was Clean or comfortable 🤷🏽♀️
Coeur d'Alene, Idaho
Positive section of review
I liked the large parking lot, location, and the exterior looks taken care of. Its very affordable. The staff who assisted us was friendly.
Negative section of review
Lack of cleanliness, stained sheets and organization with booking. We were given an already occupied room, which they promptly fixed but then gave us the wrong key to 'our new room.' We waited, and he used the master key to let us in and said he couldn't find our new room key. Coffee pot and toiletries were missing, lamp was flickering and the switch was broken, used soap left in the shower (so it hadn't been cleaned) as we waited for our key, I checked the beds and found the sheets had mouse droppings, multiple stains and what looks like blood stains all over them. I couldn't use them. He apologized, couldn't find our key anyways, so refunded us. It is cheap, however, and the staff who helped us was friendly.
Laguna Beach, California
Positive section of review
The staff persons were exceptional. The rooms were ok but we really didn’t spend much time there anyway. Breakfast was good.
Negative section of review
The rooms could use a refreshening.
Woodland Hills, California
Positive section of review
Good layout. Comfortable furniture. Well appointed. Great outdoor space. Fruit trees. Would definitely stay again.
Negative section of review
Minor issues: Rooms need better lighting - wall switches went to nothing in bedroom. Living room lighting was also lacking. Also suggest adding some place to set one's luggage (luggage rack or equiv.) in bedrooms. Garage was too short to park car (subaru outback) in.
Pullman, Washington State
Positive section of review
I liked how fancy it was, and I liked how clean it was and I really liked the shower.
Negative section of review
I don't like how the staff were disrespectful to me, and I don't like how the male hotel clerk kept misgendering me even though he saw my license said female. Also, it was ridiculous how I was charged another $113 to stay in the room, and how unpleasant the staff were.
Barstow, California
Positive section of review
Good in general to what offers, staff was nice!
Negative section of review
All good
Palmdale, California
Positive section of review
Receptionist was nice.
Negative section of review
Room was dirty.
Yuba City, California
Positive section of review
The staff was great
Negative section of review
The room didn't have an iron. There was no hand soap & wasn't completely cleaned
Austin, Texas
Positive section of review
Clean, cozy
Negative section of review
Reserved a king room, but was downgraded to a double upon arrival because there weren’t any kings left.
Des Plaines, Illinois
Positive section of review
Nothing
Negative section of review
Smells