1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Horseshoe Bay, Texas
Positive section of review
The condo was calm, peaceful, and comfortable with a lovely view of the water. It was thoughtfully stocked. There could have been more washcloths, as there were only three. We would have been four guests, but there ended up being just us two, so all was well. I have no doubt that if I had asked, more would have been made readily available. The condo is decorated tastefully making it pleasant and so relaxing. I would enjoy staying again.
Negative section of review
The hard surface floors could probably benefit from a good steam cleaning. I'm not complaining, as they look great, but all our floors need that from time to time, especially if you enjoy going barefoot or have children who will go barefoot.
Pigeon Forge, Tennessee
Positive section of review
Been here many times and most everything was what I expected. Its not ridiculously priced. Not over the top snazzy. Convenient location. My kids like it here, we’ve stayed here many times since they were little. Nostalgic for us. A place to bath, indoor pool for kids, and just a place to rest. Perfect for us.
Negative section of review
Housekeeping was overly annoying & rude. The first morning of our stay a staff member came inside while we were getting ready, since i was in the bathroom & had not heard knocks. Kids wont open door. He apologized, It was fine. He aaid he was checking rooms coz of complaints about house keeping staff. We had not ask for housekeeping. So. Onissues with us. But the last day was my issue. So starting at 9:30ish maybe, house keeping started knocking wanting us to check out. Came back 8x between then & 11am being rude. The older (english wasn’t great) Lady told me i was her last room on the floor. I said im sorry, we have til 11 to check out tho. (Check in is at 4pm, thats a big gap) lastly, 10 min until check out a man holding a broom said “check out now”, with a very scary/ mad look on his face & held the door open on us. Held it The entire time until we left the room. I understand check out times. I paid alot for these rooms. Idk if he thought i was trying to move in? Gonna live there forever… hates his job? But we have a time to be out. And technically 9,10,10:30 isnt it. No reason he had to be like that to me. And should not of had to experience how that man mad me feel. He seemed, a bit deranged. In fact all i was doing was cleaning myself. They had little to do besides wipe down, sweep mop, change linings & sanitizing. And my final sweep to make sure everything was how we came & the small kids had not left anything behind. Im still honestly very upset with that man. Never in my life have I had staff treat me like that. And ive stayed at this place for many years. And have many many people there.
Galena, Illinois
Positive section of review
This hotel is kept very clean and is located away from town. Location is not noisy allowing you to get a good sleep.
Negative section of review
Pool and gym are convenient and outdoor deck is awesome.
Amarillo, Texas
Positive section of review
The location was nice and was near everything I needed it to be near
Negative section of review
The lighting in the room was horrible and the outlets barely could have anything plugged into them as they were all loose. Some lights didn’t even work at all. Also makes no sense why you can’t go down stairs to get breakfast and then bring it up to your room.
Jasper, Indiana
Positive section of review
Everything was great, people, facilities and location.
Negative section of review
Nothing.
Port Wentworth, Georgia
Positive section of review
The customer service was outstanding.
Negative section of review
Would have liked coffee available more than just few hours in am
Hot Springs, Arkansas
Positive section of review
Convenient and close to town
Negative section of review
Dislike is too strong a word. Would have liked a room with a lake view.
St. George, Utah
Positive section of review
breakfast, room, clean.
Negative section of review
location
Orlando, Florida
Positive section of review
The pool
Negative section of review
The restaurant was closed. The room could have been cleaner and no made service. The bar was also closed. Did get an email stating they will be open and they were not. No Ice machine. Had to go to the front office for ice.
Birmingham, Alabama
Positive section of review
Nothing
Negative section of review
The bathroom was disgusting & dirty. The room has no tv. The bathroom had a hole in the wall behind the light. There was dirty windows in the bathroom. Cobwebs in the bedroom with spiders.
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