1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Pigeon Forge, Tennessee
Positive section of review
The rooms were very clean and the staff were really nice and helpful especially loved the pool and the free pink lemonade every evening will definitely be back
San Diego, California
Positive section of review
It was was within walking distance to everything. Rooms are beautiful and the staff members were beyond friendly.
Negative section of review
The first night I had dirty towels hung up in the bathroom as if they were freshly washed and clean. The carpet looks old and outdated. I would love to see if there’s old hard wood floors underneath that carpet. It would’ve been nice if they offered free breakfast
Washington, D.C., District of Columbia
Positive section of review
I liked the positive attitude of the front desk staff and the quality of food and service at breakfast time
Negative section of review
I did NOT like the fact that some room service/cleaning ladies while doing their job were slamming doors really early in the morning, around 7:00 while my mom and I were still sleeping, that was totally unnecessary. Also, they were loud for a minute telling each other things from one end of the hall to the other. That was TOTALLY inappropriate and annoying.
Port Aransas, Texas
Positive section of review
Breakfast was a choice of 6 cold items left at your door in the morning.
Negative section of review
Facility was somewhat run down.
Mobile, Alabama
Positive section of review
It had that cozy comfort like being in your own home feeling
Negative section of review
The only issue I had was the key code for locking, and unlocking the door wouldn’t work most of the time
Biloxi, Mississippi
Positive section of review
The band was great. Check-in was friendly and patient.
Negative section of review
The pool was not clean, and the bar staff was rude. Front desk checkout not friendly.
Seward, Alaska
Positive section of review
Kitchen access. Cabins were cute on the outside.
Negative section of review
Almost no room to turn around inside the cabins.
Washington, D.C., District of Columbia
Positive section of review
The cleanliness was good and acceptable.
Negative section of review
The attitude of the counter person at the time of checking in; so stirctly adherent to the timing of check in (4pm, I reported at around 3pm; and there were rooms available). Finally I had requested another counter person who was kind enough to allocate the room. ALSO : not friendly staff at the time of check out when I had misplaced my phone and did not make any effort to trace it EVEN THOUGH was informed on the telephone that an employee had found the phone. ALSO very disappointing to note that the front desk did not have an ENVELOPE to palce the final receipt SAD!!!!
Newaygo, Michigan
Positive section of review
Convenience
Negative section of review
Mold in shower
Pigeon Forge, Tennessee
Positive section of review
Location
Negative section of review
Room was filthy. We had to go out and buy a broom, mop, bucket, cleaning supplies and clean the room ourselves just as soon as we arrived. No room service except to pick up dirty laundry. We were only given 2 wash cloths and 3 towels. We had to go to laundry to get clean towels as they were not offered. We were told that the health department had shut down the pool prior to our stay. So we were afraid to swim. We’re also told that a child had been shot in the hotel. Made for a scary stay. Walls were scarred up, clothing cabinet was missing a door. Desk was so wobbly couldn’t put anything on it. Took photos just in case they tried to charge us for damages. When we booked room. We were told hotel was newly renovated. NOT!!! Our room smelled like cat urine. It just spewed from the register. Not only that our room was always damp. People were outside our door in the pool in wee hours of the night screaming and yelling. At one point there were large cobblestones in the pool.
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