1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Crescent City, California
Positive section of review
The room was spacious and clean. The king bed was very comfortable with a medium firm mattress. The decor seemed dated but very functional. A large sink area in the living area was convenient. This was one of the few balcony rooms, which I appreciated and would recommend as a $10 upgrade if the weather is appropriate. The European-style breakfast was satisfying and served in a comfortable dining area. Since this is a fairly large hotel with an elevator, one detail I appreciated were the two luggage trolleys. Staff were efficient, helpful and friendly. Overall, this is a very well-run hotel.
Negative section of review
The bathroom was adequate, with a small tub and shower combination, but could use some updating. I would have preferred a walk-in shower.
Duluth, Minnesota
Positive section of review
The room was very clean and bed was comfortable. The roll down blinds were awesome, they cut out so much light from outside. When my Door dash order didn't have any utensils, the front desk did! Great customer service!
Negative section of review
There wasn't anything that I didn't like!
Tucson, Arizona
Positive section of review
Front desk jennifer great help manager very friendly and welcoming property was quiet great stay was sceptical at first not going to lie
Rapid City, South Dakota
Positive section of review
Breakfast good, a lot of options. Check in went smoothly. Nice hotel. Seemed clean
Negative section of review
We understand staffing issues, but getting own towels each day and maintaining our own room for 4 nights should have come with a reduced rate
Albuquerque, New Mexico
Positive section of review
The hotel was very nice love the mafia pictures and feel of the 1920s
Negative section of review
It took a long time to check in, even though they were 5 ladies up front and after a while they finally got me my room, customer service was not great at all, for the price they charge.
Winthrop, Washington State
Positive section of review
Western theme was amazing and the Shafer museum is really cool
Clearwater, Florida
Positive section of review
The hotel is close to restaurants and grocery stores.
Negative section of review
The elevator did not work. All the exercise machines was out of order, or wasn't working. Loud noises from drilling while taking a nap in the evening.
Austell, Georgia
Positive section of review
I like the location and it was quite
Negative section of review
I didn’t like the fact the the sheets were dirty with stains the whole room needs a makeover they need brand new sheets towels pillows floors smell like mildew the housekeeper knocked twice when my boyfriend told her to hold on she bugged in…
Phoenix, Arizona
Positive section of review
Clean and very nice for the price
Negative section of review
Nothing negative to say was a great stay
Pueblo, Colorado
Positive section of review
Cleanliness
Negative section of review
The bedroom was very large, but only had two little lights my the bed. It was rather dark and could use additional lighting.