1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Calistoga, California
Positive section of review
The room was private and clean, but I didn't realize it did not have a mini fridge (that would have been nice to have). The location was great, it was close to downtown but not in the thick of it. The breakfast was the highlight, it was hands down the best and most homey/comforting continental breakfast ever. I especially loved the strawberries and cream over night oats!!!
Negative section of review
There were a few bugs that were unavoidable (due to the high ceilings) and the shutter blinds allowed in too much light for my liking. Again it would have been nice to have a mini fridge available.
Anaheim, California
Positive section of review
Rooms were okay, staff pleasant. Pool nice but not usable as it was overrun with huge birthday parties and events every night we were there. Lots of music and drinking by the party goers.
Negative section of review
The breakfast buffet is grossly overpriced for what it is. The Starbucks in the lobby didn’t have mobile ordering that was functioning (at least during our four night stay) so the lines n the morning were outrageous. This hotel allows non-guests to use the pool for large parties and gatherings. The pool was used by about two dozen people at a time in a single party, not even wearing swimsuits. Their street clothing was worn in the pool (including dirty socks) and it was not hygienic. We were disappointed as my children love using the hotel pools but each night of our stay was a similar experience with different pool users. Never, never, never book this hotel if you enjoy swimming during your stay.
Chapel Hill, North Carolina
Positive section of review
The outdoor seating area and pool were nice. And it was a quiet hotel, we didn't hear a lot of noise even though it was quite busy.
Negative section of review
Unfortunately, it wasn't very clean. Upon check in, we noticed used tissues between the mattress and headboard, and ants and spiders in the room. We mentioned this twice to the front desk and they said they would "notify the cleaning manager for the future" but honestly didn't seem to care. Our room was also very dark which didn't help the cleanliness feel - our window faced directly to another side of a building, probably one foot away. It was almost comical, opening the blinds to a wall. We've stayed in a lot of Hampton Inns and this one was simply lacking.
Orlando, Florida
Positive section of review
So outdated for accessible bathroom and holes in walls with roaches. NEEDS TO BE REVALUATED by BBB
Negative section of review
Nothing
Atlanta, Georgia
Positive section of review
Excellent location , friendly staff , luxury amenities.
Miami Beach, Florida
Positive section of review
I like the pool was good but closed too early by 6:30p
Negative section of review
Rooms not comfortable at all, don’t have lights at all just in the bathroom and beds too low
Elizabeth, New Jersey
Positive section of review
Large room, close to restaurants and a mall.
Negative section of review
Shuttle took an hour to pickup at airport. The furniture in the room was old and tired and needs to be replaced. At the price point there are better hotels to choose from.
Laughlin, Nevada
Positive section of review
Fast elevators ,
Negative section of review
No luggage carts or refrigerators
Carbondale, Illinois
Positive section of review
Great host
Hurricane, Utah
Positive section of review
No comment
Negative section of review
Some hotel to smaller
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