1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Charleston, South Carolina
Positive section of review
Beds were very comfortable and room had plenty of storage space. Breakfast choices were good and schedule for breakfast was good too. Location is near downtown, it's easy to get to hotel and downtown.
Negative section of review
Bathroom could be better if it had a towel rack, not just the small hooks behind bathroom door. The price per night is a bit high. There wasn't anything else I didn't like aside from that.
Pismo Beach, California
Positive section of review
everything was beautiful. the location was amazing, staff was great, within walking distance from downtown. the room was amazing. we ate at the restaurant which was delicious and reasonable prices.
Negative section of review
i have nothing negative to say
Dallas, Texas
Positive section of review
I liked the text message feature asking how everything was in the room. The breakfast waffles were good, as I always look forward to the breakfast buffet.
Negative section of review
We arrived and were given keys that didn’t work for the room we were assigned to. My husband went downstairs and told the front desk they did not work, he programmed the key and my husband came back up to open the door to the room, when he opened the door we found people laying in bed! They were luckily only watching tv and we didn’t get very far into the room without apologizing profusely. We go back to the front and were given new keys for a different room. We arrive in the room and get ready for bed to hear the people above us were running and jumping. We allowed it for about an hour thinking it would calm down until I then contacted the front desk via text message to have them handle the loud upstairs guest. We went to sleep and at 2:45 in the morning we had a knock on the door. I answered the door to a woman saying “oh the room is occupied.” I shut the door on her as I needed to be awake in 3 hours and I was obviously confused. I lay back in bed and the phone rings. It is the front desk attendant. She asked for my last name and what time I checked in, because our name was not attached to the room. I completely understand things happen and from walking into someone else’s room the front desk did not “check” us into the room on the computer and simply gave us new keys. What I can not understand is why the new shift front desk decided to wake up customers to ask their name in a room. I had two sleeping children and my husband with me. I did not somehow break into the room to sleep, I had a key card. Which you should be able to see that a card was made for the room. Ask customers about room situations at a much better time than 2:45 in the morning.
Las Vegas, Nevada
Positive section of review
Swimming pool, meals options, good location, beds are comfortable and clean. Good view from the room.
Negative section of review
No kids friendly or kid zone, bedroom doesn’t have microwave and fridge, came with fridge-bar full of expensive stuff. The control TV didn’t work.
Mount Airy, North Carolina
Positive section of review
The property was very clean. The beds were very comfortable.
Negative section of review
I couldn’t connect to the wi-fi. We arrived late so I didn’t try to contact customer service.
Eugene, Oregon
Positive section of review
The house was clean and a great location for us
Smyrna, Tennessee
Positive section of review
The room looks really nice!
Negative section of review
People outside of the building, drinking smoking and main door stinks alcohol, and cigarette my family felt insecure
Horn Lake, Mississippi
Positive section of review
The beds were comfortable.
Negative section of review
It seemed understaffed. The rooms weren't ready at check-in. Daytime staff weren't friendly. We had to go get our towels at bedtime. Breakfast was completely out at 7:30 and still hadn't been replenished at 8:30. The door barely latched, and I had to put all body weight on it to latch it.
Greeley, Colorado
Positive section of review
Location
Negative section of review
Dirty loud
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