1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Des Plaines, Illinois
Positive section of review
Had bagels, coffee, fruit and juice. Bread products were very good. Opted to eat at local breakfast place to get more food choices (husband doesn't eat red meat)
Negative section of review
Room had an odor and seemed like it had't been cleaned in a while. Mattress was old with unsightly torn edges that weren't covered by the bedding. Don't know whether all the king rooms need updating. Stayed in a room at same property with comfortable, newer queen beds just the month before,
Philadelphia, Pennsylvania
Positive section of review
The location is wonderful and quality of the rooms is exceptionally high. The staff are quite helpful and I always feel at home at this hotel.
Negative section of review
The breakfast cafe downstairs is decent, but definitely can have better selection for mornings.
Ellijay, Georgia
Positive section of review
The cabin is beautiful. It is very quiet and comfortable. I have to say the bed downstairs in the main area was the best.
Negative section of review
Just a minor thing - we had to get some ice.
Odenton, Maryland
Positive section of review
It was clean and the beds were comfortable. It was in the middle of a nice shopping center with stores and restaurants.
Negative section of review
Breakfast was ok, but there were no eggs.
Houston, Texas
Positive section of review
It was very cozy and clean, nice spacious room. Close to the airport with good shuttle service. Breakfast was good.
Negative section of review
My only complaint would be that the air conditioner was too loud when it turns on, it kinda wakes you up at nighttime 😅
Houston, Texas
Positive section of review
Nice staff, breakfast ready every morning, friendly service
Negative section of review
Phone didn’t work too much to contact front desk
Washington, D.C., District of Columbia
Positive section of review
The location was central to my transport needs.
Negative section of review
Management hostilities Unkeptness
Stone Mountain, Georgia
Positive section of review
The staff was very pleasant and accommodating.
Negative section of review
The room wasn't cleaned properly ,they were blood on the door ,dirt and grime in the shower ,the bed sheets look like it has been very worn and slept in , hair from previous patrons that have stayed in the room on the head of the bed, the phone was disgusting and only had 4 channels on the TV. The top stairs ice machine was broken and people make noise all day and all night and smoke weed all day and all night and you can smell it in my room... I don't smoke. And no elevator for physically challenged and impaired people.
Atlanta, Georgia
Positive section of review
The bed was clean
Negative section of review
Afternoon desk staff was rude The floors, main lobby, and elevator was filthy Smelled unclean As a Hilton Honors members was not treated well Did not eat breakfast due to unclean conditions
Hawley, Pennsylvania
Positive section of review
Location
Negative section of review
Beds were uncomfortable.