1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Genoa, Nevada
Positive section of review
I love the stay at this resort so much! The restaurant that is located so close to the Hot Springs pool is great. I would emphasize the personnel; especially, Amber, she served our lunch with her whole heart, so inviting. Karen at the pool Market Place is amazing, her heart is so welcoming and big! The guy (I did not ask his name) who is controlling the temperature of the pool water is just great and sincerely caring! These people make this place so unique and exceptional, remembered. My both sons' families visited this place their first time, and they fell in love! Thank you ! We want to come back !
Negative section of review
We did NOT like that when we came for the dinner, and we did not make a reservation cause we just arrived and our group of 6 adults and 3 kids was very hungry and tired, the person at the Reception of the Restaurant was not welcoming at all. We asked if we may have a seat outside, perhaps, but she was not willing to do anything other than repeating, "You do not have reservation... You do not have reservation..." We ordered the meal via phone, and an hour later came to pick it up to the Restaurant and the Saloon was having free tables that could have been offered for us. Also the Restaurant is closed on Monday. That is uncomfortable.
Chattanooga, Tennessee
Positive section of review
I like that it was a historical property!! And It was very beautiful. I enjoyed that we could tour the other rooms, which was pretty amazing. Daniel and Sabrina were fantastic
Negative section of review
I didn’t like the parking lot was a bit run down, the lines weren’t visible to be able to park correctly. The evening check-in lady wasn’t very friendly and didn’t tell us much about the property.
Cuyahoga Falls, Ohio
Positive section of review
we ordered room service and the staff was super friendly and the food was amazing!
Negative section of review
The air conditioning in the room did not work. It made for a very uncomfortable night! I should have insisted on changing rooms.
Portland, Maine
Positive section of review
We love the bedroom separation so kids can go to sleep while parents stay up
Myrtle Beach, South Carolina
Positive section of review
Very peaceful! Great access to the beach. Great pool area and hot tub.
Negative section of review
Master bed is loud, and could of been more comfortable.
Hilton Head Island, South Carolina
Positive section of review
The turtle pond, proximity to the beach and clean room.
Negative section of review
Sound transfer is bad, could hear people using the bathroom and every other small sound. Also didn’t receive any info about wifi, room service, etc. a booklet or QR code would have been helpful and I would have spent more on services. Also, wish there were some activities. Seems like those mainly happen during the summer but every one here is vacationing so activities like movie, happy hour, etc. would have been nice.
Clearwater Beach, Florida
Positive section of review
Convenient location…. Walk out on the beach
Negative section of review
Family of ducks living by the pool hopefully they will be relocated they were very friendly and hungry
Florence, Kentucky
Positive section of review
The location was great. Staff friendly
Negative section of review
All was good
Charlotte, North Carolina
Positive section of review
Everything was Exellent !
Negative section of review
N/A
Washington, D.C., District of Columbia
Positive section of review
The staff, the cafe
Negative section of review
N/A
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