1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
El Paso, Texas
Positive section of review
The most disgusting and unbelievably dirty and under equipped hotel room.
Negative section of review
They don’t offer blankets, just a mattress liner. The walls looked like the office of a dirty mechanic shop with black stain on every wall. A non functioning tv, and a half broken half hanging curtain. The floors are coming apart. The walls have pieces of border coming off. While I was requesting a refund I was asked to wait while they took care of another guest and he had the same issue. As he stated; “my room looks like a crack house!” He also requested a refund.
Chattanooga, Tennessee
Positive section of review
Beautiful facility, historic Building, great location
Negative section of review
Extremely dark when we entered the lobby. Staff was not friendly and despite the fact they had Waters sitting on the counter behind the desk, they were not offered until we ask specifically for a water on our way out. Were old and pillows were polyester and lumpy. Tiny shampoo and conditioner were not good quality.
Meridian, Idaho
Positive section of review
How all doors needed a key card to get into building
Negative section of review
The housekeeping was horrible!!! The mattress cover had crusty poop stain that were hard to miss when sheets were changed. The floor turned our feet black so we cleaned them ourselves. Took 5 minutes to clean the floor not hard to do as a house keeper
Caldwell, Idaho
Positive section of review
Not ready when we had to leave.
Negative section of review
Staff very helpful
Bertram, Texas
Positive section of review
The air conditioning. The TV.
Negative section of review
The towels were stained, extremely soiled. The sheets are very old and dingy with a variety of stains, as well as the pillows. The pillow cases did not look fresh at all. There was a VERY strong odor of cheap room deodorizer that permeated the room for hours. Very ugly furniture. Also, the sink was dirty. This cost me way over $150.00.
Lodi, Wisconsin
Positive section of review
Pleasant, friendly staff
Negative section of review
Remote location with no restaurants or services nearby A little pricey for it's location
Sherwood, Arkansas
Positive section of review
The hotel was nice.
Negative section of review
Did not no keys to get in the room. Still never got are keys to get in.
Myrtle Beach, South Carolina
Positive section of review
The location
Negative section of review
They didn’t get house keeping , the light went out on the room. The pool was so dirty.
Des Moines, Iowa
Positive section of review
Location
Negative section of review
People were smoking in the hallway
Salt Lake City, Utah
Positive section of review
Staff
Negative section of review
Noise in adjacent room