1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Seekonk, Massachusetts
Positive section of review
Mattress was very bad me and my wife could not sleep we also couldn't walk the Mattress mess our back up still have sharp pain for sleeping on that
Philadelphia, Pennsylvania
Positive section of review
The staff was nice and attentive, breakfast was good and we liked the outside seating area offered
Negative section of review
Too much I didn't like - overall the stay was too expensive for what was offered. Check in process took long because only one computer/ electronic pay machine was working. Our room was VERY small, but the hotel decided it was a good idea to fit a small sofa but it was NOT a sofa bed! I learned parking was not included, the hotel had wifi issues, housekeeping was not available to us even though we stayed for 2 nights, staff explained that it's done every other night. We had to ask for the wifi login info, toilet paper (1 small roll was not enough for 3 adults staying 2 nights)and towels. There was no ventilation in the bathroom, the toilet flush was very weak - at one point we thought it would clog up, the smart tv in the room kept disconnecting us from each app we tried using even after I signed in to my accounts. We kept having to adjust the thermostat because it would be too hot or too cold, the only options were high/low. The safe in the room did not actually work - it was battery operated but no working batteries available and they wouldn't have stayed in since the lid to keep them in place was missing. Daily parking was $47, valet parking was $47 + tax.
New York, New York State
Positive section of review
Clean but very tiny, we stayed at the hotel as it was near Penn Station.
Negative section of review
Due to a big basketball game at Madison Square Garden, the room rate was unusually high.
Aurora, Illinois
Positive section of review
The staff was very friendly and helpful!
Shenandoah, Texas
Positive section of review
the bar inside & accessories
Negative section of review
you could hear your neighbors
Southaven, Mississippi
Positive section of review
Staff very nice and very clean
Negative section of review
Couldn't find a flaw
Herndon, Virginia
Positive section of review
Location, near to Airport
Negative section of review
The staff except Mr Abreham
New Windsor, New York State
Positive section of review
Price was right
Negative section of review
No real breakfast
Houma, Louisiana
Positive section of review
Nothing
Negative section of review
Everything
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