1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Richmond, Virginia
Positive section of review
Really clean (my number 1 requirement). Nicely decorated and homey. Great location for museums and restaurants. We greatly enjoyed our stay though only one night!
Niagara Falls, New York State
Positive section of review
I didnt like anything. I paid the price for 4 star hotel and got service of 2 star.
Negative section of review
I went there to relax and celebrate my parents 51st wedding anniversary. To our dissappointment they do not offer housekeeping. Their room price aren't cheap and what's the use of booking hotel if we have to come back to messy bed and unclean room. I have 3 kids. On top the staff at the reception was rude to me.
Myrtle Beach, South Carolina
Positive section of review
Everything was amazing i just dislike the parking
Negative section of review
The parking could of been better
Pigeon Forge, Tennessee
Positive section of review
I like the location cause we was close to stores
Negative section of review
Didn't get room service
Oklahoma City, Oklahoma
Positive section of review
The front staff was very helpful and friendly.
Negative section of review
I like the location
Fort Mill, South Carolina
Positive section of review
We like the fact that we had a suite
Negative section of review
We did not get housekeeping services. Had to go get the towels ourselves. The bathroom was moldy smelled of mold. The hot water took a long time to warm up. The AC was loud. The sofa bed was so uncomfortable and has metal sticking into your back. The linens were not really good. There was a bug on the wall on the bed. I took a photograph of it and brought it to the attendant at the desk. She said that they could move us, but this was late at night so I didn’t feel like doing that. When I brought the photograph to the front desk attendant, she advised me that that was a carpet beetle. The breakfast was OK. The ketchup bottles were empty and it wasn’t very clean.
Dana Point, California
Positive section of review
Looked good in the ad on website.
Negative section of review
It was way not in the same condition as the pictures on website.
Mackinaw City, Michigan
Positive section of review
Absolutely love the balcony
Brooklyn, New York State
Positive section of review
The bed
Negative section of review
The room was not cleaned every day so we told the reception The question : we have to ask to make the room cleaned every day It's not normal for the price over 200$?