1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Niagara Falls, New York State
Positive section of review
The location is perfect — only a couple minutes walk to the state park. The reception staff are very sweet and helpful.
Negative section of review
The rooms were not the cleanest, but the housekeeper cleans the room if asked. There was a morning cleaning staff (I didn’t catch his name but he was big and white) and he was going around pushing people out of his way during breakfast: I saw him say “excuse me” while shoving people and proceeding to fill up the breads on display. The other staff were great though; very sweet and accommodating.
Atlanta, Georgia
Positive section of review
i love the separate bedroom/bathroom design!! i had my own space while my friends had theirs!
Negative section of review
i did not like that the pool closed at 8 pm even on weekends and in the summer… everywhere else i’ve stayed it’s at least 10 pm. there were actually a few others i heard complain about this too :(
Phoenix, Arizona
Positive section of review
The property was fine but having a room facing the busy street we did hear lots of road noise
Negative section of review
Road noise
Saint Michaels, Maryland
Positive section of review
Convenience, price, and motel where you park outside your room- easy access.
Negative section of review
It needs updating and a DEEP cleaning. Carpets feel dirty under feet. Bathroom had dirt in corners. But for the price and compared to others in St Michaels it was a steal. The beds were clean and comfortable and sink, tub and toilet were spotless. It just needs an update. We have stayed there over 6 times during 2 years and it is always the same. No evidence of any renovations to rooms. But a bargain!!
Oro Valley, Arizona
Positive section of review
Location was great with mountain views.
Negative section of review
Bed was old(2013') according to mattress certificate and I have not been to a Holiday Inn Express where the mattress was not updated and comfortable. Toilets were old and not high rise. Breakfast was subpar. Gravy was so watered down it was like soup. No waffle maker which appears to be the norm for Holuday Inn Express. Staff said beds are scheduled to be replaced next summer.
Arnold, Missouri
Positive section of review
Easy to get to, Friendly staff.
Negative section of review
Had an intermittent noise that kept us awake. Near the door clicking/light bumping. Really odd.
Myrtle Beach, South Carolina
Positive section of review
Very clean and comfortable.
Cambridge, Massachusetts
Positive section of review
Very clean and comfortable
Negative section of review
All good
Staunton, Virginia
Positive section of review
Comfortable beds
Negative section of review
No cibs or pull out bed for babies. No bathtub, breakfasts not up to par (had too many vegetarian and vegan options not enough normal options), staff wasn't the nicest or accommodating, didn't tell me anything about an extra service/deposit fee until I asked why it was more expensive then listed, there was some type of bug in our room by the bed (not a bed bug but idk what it was), too noisy from other rooms, not much extra in the room for admentities and very small fridge (no freezer side either), no one at counter to wait to checkout (waited over 5 minutes) before just dropping key in box to leave but wanted paper copy of invoice of receipt of stay, charging ports for cell phones didn't all work. For the price we paid, I wouldn't recommend it, especially not with kids.
West Stockbridge, Massachusetts
Positive section of review
Chairs outside
Negative section of review
Filthy Rooms,Disgusting, Chairs Stained. You get what you pay for.