1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Houston, Texas
Positive section of review
The room was okay for the price. When you turned on the lights to go to the bathroom the room was infested with roaches 🪳 didn’t see them when I checked in the room that night. Parking lot had a few Pimpin and holes , drug users . The hotel has a sign posted saying no refunds. The offers to change the room out to another floor or accommodation me at sister hotel which had the same problem 🤦🏾♀️ I took the room on the 7 th floor was much cleaner had less roaches . Worst hotel stay I ever had
Lakeview, Oregon
Positive section of review
The lady running the check in was also cleaning rooms, but immediately went to check in when I showed up. Also, I was very tired after a long trip and she kindly put up with my bumbling and dumb questions.
Negative section of review
Even with all the lights on, the room was a bit dark. Pretty minor issue.
Calabasas, California
Positive section of review
Do not look like the photos advertised. Very basic. Rooms very big and empty. Long walk to the elevator. No breakfast included. Over priced.
Columbus, Indiana
Positive section of review
This is our regular place to stay a couple times a year. Never had any issues.
Negative section of review
that they are pet friendly.
Chicago, Illinois
Positive section of review
Everyone who greeted and assisted us were great!
Negative section of review
The kitchenette was not equipped and we didn't feel the space was set up for 2 people (yet could sleep 3 if needed?) An extra chair or full couch would have been nice. As well, a larger cabinet with drawers would have helped.
Laramie, Wyoming
Positive section of review
Easy access, clean room
Negative section of review
Tiny elevator, our shower didn't work and had to listen to the alarm going off for 30 minutes in the neighboring room.
Decatur, Illinois
Positive section of review
Clean and comfortable.
Negative section of review
They overbooked the hotel and called telling me they'd move us to another property. Then only booked that property for just one night not two. So we had to rearrange our schedule. Stayed there the 2nd night they charged me double for my pet fee. I booked the hotel on Feb 15th they called me day of 3.5 months later. Extremely poor management. Otherwise the property is nice.
Rochester, Minnesota
Positive section of review
Well maintained
Negative section of review
No direct access to subway
Atlantic City, New Jersey
Positive section of review
The views 😍
Negative section of review
How long it took the elevators when people were checking out Sunday morning
Lake Havasu City, Arizona
Positive section of review
Location
Negative section of review
Really needs cleaning and updating