1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Altus, Oklahoma
Positive section of review
The bed and pillows were very comfortable! My room was awesome, with a woorl pool bath in the room. I'm not a big breakfast eater, but there was a lot of food. Will definitely stay again! Staff is super friendly!!
Negative section of review
I used the stair well alot as it was close to my parked car and not close to the elevator. The stair well needs to be vacuumed.
San Francisco, California
Positive section of review
It was a nice room which worked well for me and my teenage daughter, enough space and comfy beds. Also liked being near the cable car, restaurants and stores. Your concierge was lovely!
Negative section of review
When I booked I asked if there was any chance of an early check-in as we were arriving early on long haul from NZ. I was advised that it was possible but dependant on the day. The guy on reception was rude and said only if I pay extra. I checked our bags and went out for the day but was disappointed with his attitude. Clearly there were rooms available and it would have been nice to be able to freshen up before we headed out for the day.
Wells, Maine
Positive section of review
Clean, well supplied with necessities and quiet
Negative section of review
n/a
Merrillville, Indiana
Positive section of review
They had my room ready when they said
San Diego, California
Positive section of review
Amazing views and close to shops.
Negative section of review
Nothing
Pigeon Forge, Tennessee
Positive section of review
Location was amazing and the view
Negative section of review
Slightly outdated
Okeechobee, Florida
Positive section of review
Location was great. Bed were ok
Negative section of review
First room bed wasn't made. Second room the AC didn't work, no cold air. Because the air wasn't cold the floors felt wet. The toilet seat was loose.
Milton, Florida
Positive section of review
Absolutely nothing.
Negative section of review
Their customer service is horrendous.
Evansville, Indiana
Positive section of review
Location
Negative section of review
Room smelled like smoke and mildew, kids running down the hallway and kept going on the elevator
Salisbury, North Carolina
Positive section of review
N/a
Negative section of review
Had a roach on my bed and nobody seem to help I pay for a room I didn’t stay in and plus was driving from charlotte