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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Amherst, New York State
Positive section of review
Very adequate hotel in prime location. The hotel is relatively small, and stays pretty quiet at night. Only occasionally can you hear a neighboring room door slam shut, but it usually stays quiet the entire night. The rooms are spacious, very comfortable beds, nice TVs and huge bathrooms. The breakfast is great too, lots of options for anyone that is always included with the rooms. The wifi works really well. It's a great hotel that I will continue to stay at every time I come into the area for trips. I can't get over the prime location too, being so close to the boulevard makes it so easy to quickly run out to any store to pick anything that's needed up.
Negative section of review
Front desk staff can be more welcoming. Both times I've stayed here was met with not very welcoming people who seem a bit bored/unhappy with their jobs. But, this isn't a deal breaker, since it's a few minute interaction during the entire stay. Check out is way easier, just drop your room keys in a container and leave, no need to talk to anyone. My real only gripe with breakfast is that the sitting area gets full quickly during "rush" morning times, where you might run out of places to sit if its a busy weekend morning, and you aren't allowed to take the food back to your room. Other than that, I appreciate the food varieties greatly. Not much to gripe at in general.
New York, New York State
Positive section of review
Everything about the stay was great. There was an error on my part when I booked the room (swore I booked two double beds but somehow only booked a room with one) and, since I was there with a friend, a double bed wasn't going to cut it. They upgraded our room at no additional cost, which was great. The hotel has a great personality, and the rooms were clean and neat and comfortable, with lots of room. The staff was great and very accomodating. The location was great, just outside of Times Square but still very convenient to everything. I would absolutely stay here again.
Negative section of review
Really, the only things I could even "complain" about is we could have used more towels (they would have brought us some, no problem, we just didn't ask and made do with what we had, which was fine). And they could do with putting some hooks in the bathroom to hang up towels and/or clothes. Very minor issues. And occasionally you hear a slamming door from another guest. Everything was great and can't really complain about anything.
Bar Harbor, Maine
Positive section of review
Beautiful facility that adjoins Acadia National Park. Clean rooms and dining area. Breakfast was excellent. Walter and Debbie were wonderful. Dining staff was very nice and efficient. Loved everything about the hotel. Location was perfect. Trail behind hotel led to trails in the park.
Negative section of review
There is nothing that I would change
New Orleans, Louisiana
Positive section of review
This classic hotel is in a great location in the French Quarter. The traditional rooms were comfortable but on the smaller side. These rooms are quiet as they don’t face the street. The rooftop pool was refreshing. The breakfasts were excellent.
Tybee Island, Georgia
Positive section of review
The property is conveniently located in walking distance to the beach, as well as many other amenities and essentials. Our room was clean, it had a nice fragrance upon entry.
Negative section of review
The property is a bit outdated and could stand some upgrades to the design, furniture and equipment. The parking spaces are very tight.
Cleveland, Ohio
Positive section of review
Check-in was nice. We came in from a very late night flight and the building was protected with security. Room appeared clean and comfortable.
Negative section of review
Both me and my partner woke up with rashes on our skin. And only in the spots our skin touched the bedding… a little scary because we don’t have sensitive skin and they are in spots directly where our clothes didn’t cover.
Murfreesboro, Tennessee
Positive section of review
Location worked well, beds comfortable and relatively clean. Near shopping and restaurants.
Negative section of review
Renovation ongoing, had issues in room such as electrical covers falling off, switches that don’t work/broke off. Very dated appearance. Confusing signage. Nothing negative to prevent staying there.
Myrtle Beach, South Carolina
Positive section of review
This hotel doesn't have breakfast and they only have Starbucks
Negative section of review
My room had bugs aka roaches, I seen bedbugs. I went to the lobby for them to send someone up to see no one came I was told that my room was going to be changed but it never happened. There was white people hair everywhere dog hair on the towels the bathroom was not cleaned. I got a whirl pool tub and couldn't use it because of how nasty the jets were. All day Sat ppl just shoved papers in your room. The elevator was broken 3 of them. On the booking app they said nothing about extra fees when we got there we had to pay extra fees.
Goodlettsville, Tennessee
Positive section of review
Closeness to where I was visiting.
Negative section of review
Lamps are not dusted/clean, and the toilet was not level, leaking, and wobbly. The tub had rust stains, and dispensers weren't clean. The door would not close/line up with lock properly, window ledge dusty, dirty as well as AC unit was sticky, gross to touch.
Beckley, West Virginia
Positive section of review
Everything is good 😊
Negative section of review
Nothing much for the weekend 😕