1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Swansea, Massachusetts
Positive section of review
Ideal location given stores and restaurants. Very close to everything needed.
Negative section of review
No tub or breakfast
Savannah, Georgia
Positive section of review
Living Room and Kitchen area was very nice.
Negative section of review
Beds were very uncomfortable and need replacing.
Olive Branch, Mississippi
Positive section of review
Nothing. I did not eat the breakfast.
Negative section of review
I am 70 years old and I was booked in a room on the second floor in the next to the last room in the hallway. The elevator did not work - just had a sign posted it was "Out of Order- Sorry!" The TV did not work - message on the screen was low signal strength. The hot water never became hot - just stayed warm. The sheets had small holes in them and when I requested an exrtra blanket I was told there were none. The manager on duty, Kal Patel, told me there was nothing she could do.
Hendersonville, North Carolina
Positive section of review
I like the location and price.
Negative section of review
Took going to 3 rooms before finding a room that the air condition worked.
Grand Junction, Colorado
Positive section of review
Location was convenient,
Negative section of review
Laundry was very hot
Daytona Beach, Florida
Positive section of review
Nice staff, very clean
Negative section of review
Still many repairs needed from hurricane
Traverse City, Michigan
Positive section of review
Breakfast was GREAT!
Savannah, Georgia
Positive section of review
Location
Negative section of review
The staff did not care about us. The lady did not answer our request for airport pickup, when we called, they said that their hotel was fully booked and we had to organize and pay ourself the ride to an alternative hotel. We felt totally left on our own in the middle of the night after a 15 hour trip from Europe. We tried to call the staff back but the staff did not respond to our call. We finally found a taxi after 1 hour stranded and paid 30 USD on our own to get to the new place.. Booking.com should not be working with such hotels as we are loosing trust in booking.com ability to secure rooms and have accurate information on their portal.
Dania Beach, Florida
Positive section of review
Location
Negative section of review
It was pretty run down
Virginia Beach, Virginia
Positive section of review
N/A
Negative section of review
The “manger” had a very bad attitude and didn’t show any customer service at all