1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Miami, Florida
Positive section of review
We stayed at the Arlo last year and had a really nice time and the staff were nice. We saw 1 of the bar staff and he remembered us and was lovely,
Negative section of review
The room was not made up for us. The $15 vouchers that were issued for our 2 night stay were not able to be used due to the venues being closed the entire time we were there. When we requested to use them on our way checking out the manager on duty denied us and said there's nothing she can do.
Tukwila, Washington State
Positive section of review
I like the location, it's close to the mall just few minutes walk.
Negative section of review
The staff is not too friendly, it takes 30 to 45 minutes to get towels and blankets.
Cleveland, Ohio
Positive section of review
good bed, clean, quiet, fair breakfast
Negative section of review
TV guide/ menu did NOT show PBS station, only listing it as "WVI", when the PBS station is "WVIZ", and giving NO info on the menu/ guide [as it did for some other stations]. It should NOT be easier to find Fox's lies than PBS news...
Cana, Florida
Positive section of review
Entrances,new appearance, parking
Negative section of review
No breakfast and pricing discrepancy over payed for room
Moab, Utah
Positive section of review
Nearby the Arch NP. Nice staff.
Negative section of review
The sound insulation is too poor. Noise from 5AM
Alice, Texas
Positive section of review
It was close to my family.
Negative section of review
There was a mold smell and in the breakfast amenities had mold as well. The pool was one of the main reasons why we chose the hotel and staff said it wasnt clean.
San Diego, California
Positive section of review
Location is excellent
Negative section of review
Should provide free cookies, or muffins.
Poway, California
Positive section of review
Location was perfect
Negative section of review
They were doing construction at the hotel and there was no hot water! They did not inform us of the event! It's was very upsetting!
San Bernardino, California
Positive section of review
No breakfast offered
Ronks, Pennsylvania
Positive section of review
Location
Negative section of review
Breakfast area was too compartment. I understand it’s to fit the space but it needs to be reconfigured