1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Walla Walla, Washington State
Positive section of review
It has been an excellent place to rest. It's a very peaceful neighborhood close to many stores and restaurants. Best of all, the price is right due to the markup of all other hotels!
Negative section of review
Everything was great.
Westminster, California
Positive section of review
Breakfast was good and lots of options. Room was clean. My kids were comfortable here.
Negative section of review
Management has been completely unresponsive to a financial problem. I tried the modify reservation button on booking.com to take a day off at the end, but got charged a much higher price per day compared to what the site quoted, and compared to what I would have paid if I'd just cancelled my booking and done it over again. I was in the free cancellation window. But the cancel window also got moved back when I did the "modify reservation", so I was charged a $139 late fee by the hotel when I cancelled to rebook it. Note that I ended up staying here on a remade booking at the price I expected. The cancellation fee only happened because booking.com and the hotel made mistakes, and they refuse to refund it. Booking.com said they couldn't do anything about it and said to talk to the hotel. Calling the hotel - the desk staff said to email the manager, who will not respond to my emails. These guys stole $139 from me in this late charge, and no one will do anything about it. Just go to the Best Western down the street - similar price, heated hot tub, and they haven't stolen any money from me. Don't use the "modify reservation" option on booking.com - just cancel and rebook. Edit: I noticed the property response on this review and want to clarify the truth because they are lying. The property has NEVER responded to my complaints. I talked to booking.com, and they said I need to talk to the property. I called the front desk, and they gave me an email address to try. I emailed the the property (as directed by front desk) on 4/12, 4/17, 5/13, and have never received a response to those emails. No one ever called it a "no-show charge". And I stayed at the hotel, so how could it be a no-show charge? And I did modify, then cancel the original booking through booking.com before making a new reservation. I'm still waiting for a response (to me instead of as review response).
Columbia, South Carolina
Positive section of review
The staff is so friendly there. It shows they all get along and work well together.
Negative section of review
Not much at all. I can’t recall one thing I didn’t like.
Devine, Texas
Positive section of review
The old feel of a motor inn, the proximity to I-35 & stores close by.
Negative section of review
Property needs some attention to its rooms. Room needs to be cleaned better as there were cobwebs in the corners of the shower.
Savannah, Georgia
Positive section of review
Staff…fantastic, off the chart personal efforts!
Negative section of review
Nothing of concern.
Hershey, Pennsylvania
Positive section of review
I like a bigger room.
Negative section of review
Viewing at the night from the window can be scary because of very dark area outside behind the hotel.
Dublin, Georgia
Positive section of review
Everything was ok
Negative section of review
Everything was ok
Cocoa, Florida
Positive section of review
Everything
Negative section of review
Nothing
Laurel, Mississippi
Positive section of review
Location
Negative section of review
The shower was broken the microwave didn't work no iron no snack bar the toilet was clogged and never fixed by staff. Holes in the walls covered with duck tape.
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