1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Carlsbad, California
Positive section of review
The location of the property was great. Very close to Legoland which was our main concern, near the beach, restaurants as well as a shopping mall nearby. Breakfast was included which was a plus.
Negative section of review
The condition of the room was very poor. The paint on the bathtub was chipping, knobs on the drawers were falling apart, the bed was ok but the pillows were so uncomfortable to sleep on, and most importantly our room phone kept ringing the whole time during our stay. It would ring once or twice and stop suddenly. All throughout the night and very early morning. We also got locked out of our room, our key stopped working and we had to get new ones programmed to our room. The people at the front desk also never seem to be manning the phones. They never answered and when we would go down to get help it would take a while for someone to come to the desk to assist.
Corpus Christi, Texas
Positive section of review
The front desk personnel was very helpful and friendly. Mike went above and beyond to make sure our stay was up to high standard. Will definitely stay again. Do recommend...
Negative section of review
Water pressure was a lil low, but not that bad.
Los Angeles, California
Positive section of review
I loved the style of the building and the decoration. Everything is new! And the mattress and pillows were fantastic.
Negative section of review
At the rooms you don’t have a coffee maker and the only coffee machine is at the lobby. Since this is close from 10 pm to 7am so, I could have a tea or something like that at night.
Tucson, Arizona
Positive section of review
That it had a small kitchen, and when we asked for extra towels they gave them to us without hesitation.
Negative section of review
Other guests slamming doors, kids and adults were yelling, all hrs of the night.
South Lake Tahoe, California
Positive section of review
Great location. Decent size room. Decent rate with amenities. Clean room.
Negative section of review
The bed was very uncomfortable. It was so firm/hard. No cushion or padding at all! Water in shower would only get hot if turned to a very specific area on the faucet and reversed with the cold. Took 15 mins of moving the faucet to find hot water. Bath towels were tiny, thin and dingy.
Santa Barbara, California
Positive section of review
It’s a charming historical hotel with a beautiful garden.
Negative section of review
There are not enough parking spaces for all the guests on the property and there is also NO continental breakfast as advertised. There is Happy Hour but they only serve wine and no nonalcoholic drinks like juices. We
Natchez, Mississippi
Positive section of review
Location, exceptional view and swimming pool.
Negative section of review
Nothing
Allentown, Pennsylvania
Positive section of review
Staff was excellent very friendly and helpful
Negative section of review
My fridge didn't work I had no hot water for my shower and the shower leaked all over the bathroom floor
Sanford, Florida
Positive section of review
The location was convenient.
Negative section of review
It smelled heavy of marijuana in the halls and the bathroom smelt like previous guest smoked in there. Roaches came out from under the fridge after opening and closing it and the beds aren’t connected to the frames so if you lean on it the whole mattress moves and you can really hurt yourself. Probably the worst hotel stay in my life.
Ontario, California
Positive section of review
Everything was good.