1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Arlington, Washington State
Positive section of review
Room was well appointed, beds were comfortable, staff very friendly. Restaurant in lobby was very nice - we enjoyed ordering hot fresh food and taking it to our room to enjoy in our PJs.
Negative section of review
Small problem - wifi was not terrific. It kept cutting out and not full fans ever in the room. If I needed to work it would have been frustrating. There was a problem with the elevator and it did not come to the top floor where we were. It was early in a Sunday morning and the maintenance man was working very hard to get it going. Staff were very apologetic- certainly not their fault. Things happen.
Avalon, California
Positive section of review
Disappointed the moment we walked into our room, which set the tone for the remainder of stay, as more surprises of disappointment escalated from there.
Negative section of review
Our stay was both the most expensive and by far the worst of any trip we've ever taken. Extremely disappointing what we encountered from the moment we stepped into the room. We walked into a bathroom with a flooded sink to start with, followed by an Air Conditioning Unit lacking proper air flow, which we soon found was due to lack of maintenance to the filter alone. Come evening when it was time to shower there was NO Body Wash in the container attached to the Shower Wall. Attempted to call Front Desk and found that they only work 9-5p apparently, as no one was available at Front Desk until morning. Cables falling out from behind the TV along the wall. Woken up to an altercation at 1am out in the hall from nearby room on final night, again, with no one at the Front Desk to report to.
St. Augustine, Florida
Positive section of review
You could smell how clean and freshly washed the laundry was. Breakfast was amazing and loved the fresh fruit. Lots of choices and amazingly seasoned.
Negative section of review
Dimmer switch didn't work so room was kinda dark. No water accesable after breakfast because the water fountain was empty.
Ocean City, Maryland
Positive section of review
Recently renovated. Towels and bedding all new. Breakfast was very nice. Area very clean. The indoor pool was nice.
Negative section of review
We thought we were oceanfront, but we were in an addition separate from the main hotel. This was not their fault. Booking gave us that information. Next time I will call directly.
Washington, D.C., District of Columbia
Positive section of review
Eclectic interior. High bed was very high. Shower.
Negative section of review
High bed was too high for two short seniors.
Glendale, California
Positive section of review
Great location for a variety of restaurants!
Negative section of review
Wifi was slow and spotty.
Key West, Florida
Positive section of review
It’s beautiful and the staff is wonderful.
Rome, Georgia
Positive section of review
Such a fun building!! Super cool.
Negative section of review
Nothing
Las Vegas, Nevada
Positive section of review
Free parking
Negative section of review
Need renovation
Provo, Utah
Positive section of review
everything
Negative section of review
Would have preferred a room on ground floor.