1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Pismo Beach, California
Positive section of review
So, I hate giving this hotel a bad review because the staff were so sweet and friendly. The manager was more than accommodating but the hotel just isn't worth the money, in my opinion. It doesn't really look like the photos, while the views are really nice and the beach is beautiful, the room we stayed in looked dark and dingy and was fairly clean but the bathroom was kind of gross and had hair in the shower. It was also extremely loud. You could hear everyone that passed by in the hallway in the morning. Not a very relaxing hotel, the deck was nice but that was about it.
Negative section of review
I didn't like the room, too small, dark, dingy looking compared to photos. The noise level was awful, walls are thin. You can hear people passing by your room and talking, and we could also hear the adjacent rooms tv. Also, the entrance is weird, it's in the back and doesn't really look like an entrance. They should string up lights or something to spruce it up.
Port Orange, Florida
Positive section of review
Grant the building is new, the staff always did an excellent job keeping it clean..top to bottom. We appreciated that the room was also clean at check in. Last thing, we do want to do is thank the wonderful lady who was ALWAYS working every time we seen her. Tosha was her name. She was amazing and was always friendly and helpful. She definitely deserves a raise!!
Negative section of review
the only thing that we thought was that they could have provided at least a pot or pan maybe...we did go buy a new set.
Jacksonville, Florida
Positive section of review
I stayed here for one night as I needed a quick hotel for the night. The staff was amazing with their accommodation and even welcomed me with bottles of water after a long day of travel. The room was clean, and checkout was easy in the morning as well.
Negative section of review
The location wasn’t the best. It’s right off the highway next to a gas station. I believe the price was a little high for the location of the hotel.
Springdale, Utah
Positive section of review
The location was excellent - the staff was very helpful and friendly! We had an issue with our room but Rachel went above and beyond to make another room work for us!
Santa Clara, California
Positive section of review
Very spacious, well laid out. Loved the touch lamp with built-in charger. Nice kitchen, large dining table. Safe neighborhood.
Negative section of review
Took us a minute to figure out the door code (would have helped had we read the instructions).
Seattle, Washington State
Positive section of review
Pros: Location - Close to many restaurants and bars and shopping. Bed - Very comfortable. Gym - Access to Full Service Gym
Negative section of review
Cons: Hotel Restaurant Closed on Mon & Tue (No Room Service on these days as well) Furniture seemed dated / odd style. Desk and chair were flimsy. Front Desk was rarely occupied. Employees stayed in the back. No Valet
Tempe, Arizona
Positive section of review
The location was perfect. It was close to ASU and the airport which was a plus for us. The staff was very friendly too.
Negative section of review
The property seems a little run downed. I have stayed at other Holiday Inn Express and it looks so nice inside and outside of the hotel. But this particular location looks a little run downed. The room we were in had some dirty stains on the floor. The walls were peeling inside the lobby. We were on the non smoking floor and non smoking floor but somehow for the last 2 nights we were there the hallway smelled of someone smoking weed.
San Francisco, California
Positive section of review
They don't serve breakfast, there is a kitchen in the apartment
Negative section of review
The hole experience was great 👍
Bend, Oregon
Positive section of review
Great value for the price! Clean, very nice stuff
Negative section of review
Poor breakfast, there was not laundry powder in the laundry room
Huntington Beach, California
Positive section of review
Location & rate
Negative section of review
Shabby interior, beds very uncomfortable, shower head low, poor water pressure