1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Cincinnati, Ohio
Positive section of review
In spite of mixed reviews we chose the hotel because of its downtown location and the offer of free parking. Unfortunately, the hotel is located on the wrong side of a huge interstate system and not suitable for exploring the lively parts of Cincinnati on foot. It is, however, within walking distance of the football and baseball stadiums. Overall, the facility is ageing and in part in poor shape. However, our room on the 5th floor had been recently refurbished. It was clean and comfortable. Breakfast was ok. We were quite satisfied with our stay at the hotel and found Cincinnati fascinating, especially the riverfront and the art museum.
Negative section of review
We arrived after dark and feared that the place was abandoned. There were few lights, little signage, and for check-in we parked in an active road lane. Once oriented, we found plenty of parking. The hotel must be hopping during sports events.
San Luis Obispo, California
Positive section of review
The location was nice. The room was spartan and that's it. Overall it looks clean but there is a sense of griminess about the room. There was no hair conditioner. There was a generic tube of shampoo. She upgraded us to the luxury suite!!! LOL.
Negative section of review
I do not recommend this motel. It's expensive for the accommodations. The pillows are flat and were probably salvaged from good will. It's pretty bad. I will not come back.
Sedona, Arizona
Positive section of review
I loved this hotel in every regard. The hotel was charming and the location was perfect. I have been converted from where I used to stay. I will only stay at El Portal in the future.
Negative section of review
Nothing at all!
Greensboro, North Carolina
Positive section of review
Very clean and extremely comfortable bed! Breakfast was actually really good too. Their pancake machine is the bomb…bacon nice and crisp and omelets were tasty too!
Mackinaw City, Michigan
Positive section of review
The location was good. We had a great view from our room. The pool and hot tub were nice.
Negative section of review
The smell was a bit musky but it was clean. The staff was not overly friendly. Each time I went to the desk I was asked to wait even though they did not seem overly busy. They could use some training on hospitality.
Teaneck, New Jersey
Positive section of review
Rooms were clean and hotel was within easy access to activites we traveled to NJ for
Negative section of review
Pool was nice but the water was freezing making it unusable for our family
Ocean City, Maryland
Positive section of review
Location and lots of amenities as fat as house is stocked well.
Negative section of review
You can't park 2 cars in the driveway like it states. They have a double jetski trailer that is hanging in the driveway preventing 2 cars to fit next to each other. Porch room enclosed must have the carpet replaced immediately or tile layed. The smell of dog pee is extremely profound especially when you turn the heat on!!!! Washing machine leaks water everywhere! Bathroom floors need to be cleaned wayyyyyyy better. Master bed is extremely comfortable. Bunks are like springs. Other two rooms comfy. Couch is nice. Kitchen is extremely well stocked. Just minor things need addressed now rather than later.
Virginia Beach, Virginia
Positive section of review
Nothing but the surrounding area
Negative section of review
Elevator super small an stunk, I booked a smoking room an was placed in a non smoking room when I arrived . Towels were FILTHY ! Tub FILTHY! Then I asked about late check out but when I arrived they said it wasn’t in system and made me pay for a whole extra day (80$) for 2 hours !
Charlotte, North Carolina
Positive section of review
Every thing
Negative section of review
Every thing was good
Fernandina Beach, Florida
Positive section of review
Nothing
Negative section of review
The place is run down, no soap or shampoo, no maid service