1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Gatlinburg, Tennessee
Positive section of review
We went for our honeymoon and when we first arrived we were greeted with a smile and a warm cookie! We ordered room service the first night and it showed up in a timely manner and was hot and cooked perfectly. We couldnt find the pool at first and the staff was quick to help us out. Overall we had a wonderful time enjoying everything oh, and breakfast bar was amazing!! Made to order omelette was chefs kiss!
Bakersfield, California
Positive section of review
Everything! I enjoyed as always the friendly staff, the accommodations, and the free breakfast. Whenever my travels call for me to come to Bakersfield, this will be my 1st preference. Thank You!
Negative section of review
The only knock, and I mean the only slight disappointment was the TV in the room. For whatever reasons the channels didn't match up with what the guide displayed. For example it was say "CNN or ESPN" on the screen, but the channel actually showed HBO or TNT.
Anchorage, Alaska
Positive section of review
The shuttle drivers were great and were open to providing short shuttle services to downtown.
Negative section of review
Sheets were dirty with the top sheet having wedgy like stains. We didn’t notice until we were in bed so we just removed it off and placed it by the tub. No need to notify front desk at 11 pm. Also there were several parties coming in from a cruise and we were there around 2 pm but we were told we couldn’t check in until 3 pm so we waited in the lobby with our suitcases. By that time as more people came in and went up to the desk they start checking them in when they should have checked us in after waiting for over an hour in the lobby. It was a mess and lots of dissatisfied customers.
Rochester, New York State
Positive section of review
Good location and easy to get to. Lots of food options close by and good breakfast spread.
Negative section of review
Rules were not enforced and had to deal with two groups with kids. The kids were hanging from anything they could bouncing around shoving people and just causing chaos that could potentially be dangerous. We were unable to use the pool since my young kids felt unsafe with all the toys being thrown around. After the second time I was hit in the head with a toy we left the pool. We were in the pool area for 10 mins. The kids were so loud you could hear them by the front desk and no one asked the parents to leave the pool area if they couldn't get their kids to follow the rules. The parents just let the kids run free through the hotel with no supervision. When we tried to put the tv on for our kids the volume didn't work it nover got above a whisper, this was an issue the last time we stayed too. I understand not wanting to disturb other guests but we had to put captions on bc you could never hear the TV.
Macon, Georgia
Positive section of review
The breakfast was delicious. It offered everything we needed.
Negative section of review
It was good.
Winnemucca, Nevada
Positive section of review
Easy to find. Interesting drapes that kept out the light.
Negative section of review
Kind of a funny smell in the room, sort of stale-ish. And the bed was strangely made.
Helena, Montana
Positive section of review
It was ok. Would be nice to see oatmeal porridge.
Negative section of review
the bed is uncomfortable . too soft
Atlanta, Georgia
Positive section of review
The beds and hospitality
Keystone, South Dakota
Positive section of review
Location
Negative section of review
Breakfast was a lot to be desired
Inglewood, California
Positive section of review
Thanks😘