1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Fargo, North Dakota
Positive section of review
We have stayed here several times over that last few years, and it's always been great. They have a very nice breakfast in the morning and very spacious rooms. There pool and hot tub are always a hot and their prices are very reasonable. We've always been very pleased with our stays.
Negative section of review
Nothing... We always have liked all that we get at those location
Orlando, Florida
Positive section of review
The room was fine, except the location of the balcony didn't give us as nice a view. The pool area was fantastic, the gym was one of the best I've seen in a hotel/resort.
Negative section of review
I would have liked a better view from the room.
New York, New York State
Positive section of review
The property was nice & clean. The doorman was terrific & gave us good advice on where to eat! He got our luggage unloaded & loaded promptly.
Negative section of review
It was expensive and there was no restaurant or bar & we like to have a drink after dinner ect.
Morgantown, West Virginia
Positive section of review
Very affordable. Has new restaurant next door. Didn't get to check that out though.
Negative section of review
Shatty craftsmanship on tile floors and patches. Need a little love !!
New York, New York State
Positive section of review
Location is great, the hotel has a 24/7 gym and a rooftop available.
Negative section of review
I got bitten by bedbugs after spending 2 nights at this hotel. I am really surprised myself, given this is Hyatt, however, I would not stay here again and would recommend the hotel to inspect all rooms in the 14th floor...
Gatlinburg, Tennessee
Positive section of review
It was in the middle of the of both major cities and that was nice
Negative section of review
The jacuzzi tub wasn't clean and mold came out of the jets. There was a large rat that showed up the final night of my stay.
Washington, D.C., District of Columbia
Positive section of review
Lovely decor, friendly and attentive staff, proximity to family.
Roanoke, Texas
Positive section of review
Clean and close to where we were going
Negative section of review
Had no problems, but thought it was strange that people actually lived there.
Chattanooga, Tennessee
Positive section of review
Food was very good. Service good also
Negative section of review
Complimentary would have been nice
Syracuse, New York State
Positive section of review
The vicinity to where we needed to be
Negative section of review
Expensive. The room wasn’t clean. Housekeeping didn’t show up and when it did, didn’t do what it was supposed to do. Furniture was worn out and peeling off. Shampoo and conditioner dispensers were empty. We were provided with 1 bar of soap for 2 people for hands and body for 3 days. WiFi was spotty