1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Austin, Texas
Positive section of review
Great hotel! Really pretty and very comfortable. The location was excellent and the service was outstanding. We've stayed at several 5 star hotels (in Austin and in other cities) and the service at ZaZa was the best we've experienced.
Negative section of review
We had a little trouble with the thermostat and the tv. Totally not anything major and no reason to bring it up during our stay. We managed just fine.
Cicero, New York State
Positive section of review
We stayed 1 night and they charged $100 incidental fee! The fee was never returned after 5 business days! I had to call the property and they couldn’t figure out why it wasn’t released on their end!! What a mess
Negative section of review
Ok
South Padre Island, Texas
Positive section of review
Beach view, sunrise view. Locked gate to building. Nice kitchen well supplied with everything but not enough coffee..
Negative section of review
The hot tub was small, only room for 4-5 adults…broken tiles on floor of hot tub, could use some renovation. Due to size, only one group at a time could use it.
Indianapolis, Indiana
Positive section of review
I loved the location. It was central to everything yet secluded from all of the action.
Negative section of review
Nothing
Rockford, Illinois
Positive section of review
Pleasant staff, comfortable beds, easy check in. The location was great!
Negative section of review
A little dated but very clean. No complaints
Chicopee, Massachusetts
Positive section of review
Great area with stores near by. Staff was helpful
Negative section of review
No hot tub!!!!! , breakfast buffet was not up to par as other Hampton inn locations . No welcoming cookies or snacks . Blinds in both rooms didn’t work there were CR “bugs” in each of our rooms
Vero Beach, Florida
Positive section of review
Great space for a family getaway Fully stocked
Negative section of review
Spa could not be used. Water was unsafe. Check-in time very strict Shower needs lots of work
Chattanooga, Tennessee
Positive section of review
It was near the event we had to attend
Negative section of review
The room was horrible. The bathroom was outdated chipped paint throughout the room. The room was super small and no microwave.
Victorville, California
Positive section of review
It was convenient
Negative section of review
It was perfect