1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Fayetteville, North Carolina
Positive section of review
The clerk, she made the whole 3 hour drive worth it. Very professional and engaging. Smiled, didn’t feel like a hotel she made the atmosphere feel like home.
Negative section of review
It wasn’t clean clean but it was ok.
Portland, Oregon
Positive section of review
The decor was incredible. Beautiful sitting areas and a grand entrance. Very Portland vibes. It was a very nice stay and kind staff.
Negative section of review
I feel breakfast should be included since the do have a resort fee.
Honolulu, Hawaii
Positive section of review
The property is gorgeous. So many options of things to do. Just and incredible experience. The lagoon was my favorite.
Negative section of review
There should more lounging areas or maybe a better system so people who aren’t using them have to take their things with them.
Richmond, Virginia
Positive section of review
Attendant was great but the room reeked of cigarettes and the bathroom was dirty.
Negative section of review
It smelled so strongly of cigarettes I woke up with a cough the next morning.
Milwaukee, Wisconsin
Positive section of review
bad, same standard food every day. food you would get at 3 star or under hotel
Negative section of review
bad sub-standard breakfast
Youngstown, Ohio
Positive section of review
They accommodated a room change request quickly. The staff was friendly.
Negative section of review
Our initial room was very uncomfortable. The water in the shower barely came out, and there was also a large crack overhead in the ceiling above the shower. The room temperature couldn't be regulated, the refrigerator was on constant defrost, and we had to clean it before use. The remote control for one television had been chewed by a pet. Also, the toilet seat was old and broken. The door closer to our room entry wasn't secure and allowed the door to slam each time we used it (which I'm sure disturbed other guests). We requested to be moved after one night in that room.
Ocean Shores, Washington State
Positive section of review
Kitchen, bedroom, shower, full refrigerator. Deck
Negative section of review
Dirty, stained carpet, no bath soap. I had to ask for a towel set twice and never got hand soap or coffee replacement
Pittsburgh, Pennsylvania
Positive section of review
Location is great
Negative section of review
The room was ok, but the floors were dirty, especially the bathroom. There was hair on the beds. Drug deal happened in the parking lot when I went to my car for a bag. After I paid, they took an extra 50.00 from my account!
Kansas City, Missouri
Positive section of review
Great property
Negative section of review
A little overpriced but great location
Miami Beach, Florida
Positive section of review
Location
Negative section of review
There were flies and insects in the room and could not sleep. when asked the hotel was full and alternate arrangement could not be made. I raised a complaint to the management and booking.com but no support from both sides
