1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Alpena, Michigan
Positive section of review
The facility was old and not maintained. The pool was so cloudy you couldn’t see the bottom. The tables in the pool area were dirty. The floor had was littered with food. The emergency doors were rusted and the battery for the door alarm was sitting on top of it. The bed was broken and uncomfortable. The breakfast was not good. We skipped it the second morning.
Negative section of review
Everything. See the comment above.
Virginia Beach, Virginia
Positive section of review
Loved front desk staff and the on-site restaurant, pools, and ice cream shop. The room was a nice temp . The balcony was really nice. Access to the beach was easy right out the back door. I would stay here again.
Negative section of review
Once you pass the reception area, it's kind of meh. Nothing that I would consider exceptional. The room wasn't "dirty" but didn't smell clean. Didn't stink, just no sense of just being cleaned. Floors in the room felt wet. Look, im picky, and I still stayed, so there's that! Arcade token machine didn't work, so that was a bummer. The ice machine didn't work on 5th floor, and once you step off elevator it feels like a sauna in the hallway
Port Orchard, Washington State
Positive section of review
The staff was great. especially Kerry. Kerry works as an officer manager and is also doing work for them as a housekeeper. She has been superb and professional in work.
Negative section of review
I didn't like the pricing strategy. The price constantly changes. Some of the stuff in the rooms are old and not up to date. Such as doors, the bedding, shower curtains and windows.
Webster, Texas
Positive section of review
Convenient Good location with multiple ( varied $$) restaurants Room was spacious /quiet Staff was friendly
Negative section of review
Can’t say anything negative
Tacoma, Washington State
Positive section of review
Very clean room. Dining room had delicious food.
Gatlinburg, Tennessee
Positive section of review
The location
Negative section of review
Need bigger and better coffee maker in room.
Anacortes, Washington State
Positive section of review
the location
Negative section of review
I requested a top floor room at the end of the hall. When we arrived, the desk said they COULD not make any changes because it was booked through a 3rd party, in this case Booking.com. I was very disappointed that all freedom in the reservation is non-exisitant. Disappointed enough to not continue using Booking.com in my travels. We travel alot and found that your company worked well for us however, I will discontinue using you guys. You have too much power over the choices made at booking compared to what actually happens at the property.
San Francisco, California
Positive section of review
Location
Negative section of review
Excellent views and location
Maggie Valley, North Carolina
Positive section of review
I didn’t eat breakfast there
Negative section of review
No disappointments
Albuquerque, New Mexico
Positive section of review
Pools