1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
The hotel is a great location for exploring all the sights of New York. It is walking distance to lots of shops and public transports. The breakfast selection was nice with something for everyone.
Negative section of review
There was a lot of noise from the air conditioning system and the toilet flush at all hours of the day which made it hard to sleep as it was very loud. We spoke to hotel staff who promised to send a technician but that made no difference to the air con noise.
Honolulu, Hawaii
Positive section of review
The unit itself was perfectly appointed. Had everything we needed and more!!! beach chairs were a plus!! shower and bidet, exceptional!! Beautifully furnished.
Negative section of review
Not having the use of pool(which we were made aware of beforehand and barbecue(which was not listed onbooking.com) construction noise in unit next-door luckily didn’t happen on the weekend but during the week was off-putting!! this morning the first hammer drill was at 7 AM. Luckily it subsided shortly thereafter but started up again couple of hourslater. After a fire drill/ building evacuation, we were ready to leave the room.Again, the unit itself was Perfect!
Hollywood, Florida
Positive section of review
Everything I needed was available and was very clean. Next to the beach, rooftop pool was nice. Everyone was nice that worked there.
Negative section of review
Nothing of note.
New Orleans, Louisiana
Positive section of review
Great location, very comfortable room, the staff was more than helpful, and all of it at a very good price.
Sevierville, Tennessee
Positive section of review
Location was great!! Just a few short minutes to pigeon forge. Cabin was beautiful!!
Negative section of review
We loved it all!!
Somerset, Kentucky
Positive section of review
The place was very nice and the staff so helpful and charming
Gatlinburg, Tennessee
Positive section of review
Could use some updates. But overall Great!!!!!!
Negative section of review
Needs updates
San Diego, California
Positive section of review
Great location and great staff
Negative section of review
Breakfast was very minimal. all plates and spoons were plastic so was not comfortable with being not nature friendly.
Camp Springs, Maryland
Positive section of review
Nothing
Negative section of review
Put me in a non smoking room between two smoking rooms which is the dumbest things I’ve ever seen smoke was in my room and I asked to be moved everyday and kept being told lies about how the hotel was filled but I could see that was a lie because everyday I went online and seen that there were room availability. The staff is very unprofessional and very disrespectful they spent more time on there phones instead of addressing the issues. I report roaches in my room and the fact that the microwave was missing and was told to go to the store and get some spray. And I could just use the microwave in the front office. Very annoying and I did not stay in the room. Very frustrating that a staff could be so useless and the lies were just plain ridiculous. I have wrote the corporate office on this event and hope that everyone gets fired. They clearly don’t know what customer service is and clearly don’t care.
Seattle, Washington State
Positive section of review
Location, then breakfast
Negative section of review
Hotel rooms in downtown Seattle are expensive - but that's downtown Seattle not the specific hotel. I would have liked the website to be clearer about there being a parking fee.
