1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
Amazing location. We walked nearly everywhere - Navy Pier, Riverwalk, Studebaker Theatre, Art Institute. Lots of great restaurants nearby. We were upgraded to a suite (not sure why but we're very happy) on the 18th floor. There were views out every window and the accommodations were top notch. It's an old hotel so there's a few things people may not like that prefer the big chains. But we love unique places. We had seen reviews about sirens and the noise. The Magnificent Mile hotels in this area of N Michigan Ave are near a hospital so sirens are frequent. But we were OK with that since we knew we'd be in a big lively city. Brought ear plugs. Staff was friendly. We'd come back!
Negative section of review
Hard to think of anything!
Bozeman, Montana
Positive section of review
The hotel featured a charming outdoor fireplace and offered stunning views of the mountains, which made for a relaxing atmosphere. After several weeks of travel, having access to laundry facilities was a huge relief—it saved us the hassle of finding a laundromat. Free parking was also a convenient perk, making it easy to come and go without added stress.
Negative section of review
Highly Disappointing Stay We booked a two-night stay for $555, expecting a comfortable and relaxing experience, but encountered multiple issues from the start. Upon arrival, the sink in our room was clogged. My husband removed the drain cover and found it full of hair. The room phone was broken, so I had to call the front desk from my personal phone. We were moved to another room, but that room also had a clogged faucet and sink, both of which were visibly dirty. There was hair on the bathroom floor and in the shower, along with noticeable mildew and what appeared to be mold. I sent a text message to the hotel (as prompted by their system) with photos, requesting that the room be cleaned. I received a response saying they would look into it, but no action was taken. The hotel does offer complimentary breakfast, which initially seemed like a nice touch—until I saw an employee replenishing the scrambled eggs from a ziplock bag. This raised serious concerns about food safety and hygiene. Overall, the experience was far below expectations, especially given the price. I’ve stayed in much cleaner and more affordable hotels. We couldn’t leave fast enough.
Delavan, Wisconsin
Positive section of review
For a continental breakfast, it was OK and we really wanted to be closer to Lake Geneva but that wasn’t your fault. We would probably stay again.
Rockport, Texas
Positive section of review
We love the pool area. Staff was very friendly and supportive. Breakfast was good.
Negative section of review
Nothing comes to mind. We'd like to try a room located on the bottom floor on the bay side next visit. Our view was looking over the outdoor garden and at the parking lot.
Pigeon Forge, Tennessee
Positive section of review
everytgubg was verry giid. property was clean and staff was friendly and helpful.
Bishop, California
Positive section of review
Newly remodeled interior. Comfortable bed. Very clean.
Negative section of review
Exterior building very old and rundown.
Virginia Beach, Virginia
Positive section of review
The pool and the location of all the food places
Glenwood Springs, Colorado
Positive section of review
Stayed one night. Has a nice view as well.
Columbia, South Carolina
Positive section of review
Convenient for the needed time.
Negative section of review
The room certainly did not match the online pictures of the room. The only bad thing was the roaches, but I guess they are hard to control.
Midpines, California
Positive section of review
Isolated
Negative section of review
Dirt road