1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Hendersonville, North Carolina
Positive section of review
Close proximity to our work. The staff went out of their way to help us with anything we needed special Thank you to Will & Chelsea. She even organized to get my laundry done.🙏 and kept us well supplied With clean towels. Loved The vast gardens & thank you for the tomatoes .
Negative section of review
This property did not work so well for us because we were there for a whole week. we had no place to hang our clothes no hangers or closet. nowhere to put our luggage except on the couch and then there was no place to sit to watch TV because you could not see it from the bed. The room is divided into tow by a step and I had to be extra careful, not falling off it in the night . We had some issues with the fridge making a rattling sound at night so we had to unplug it .they replaced it the next day. ( the fridge that is) also some of the nights we had people sleeping upstairs and it felt very loud. every time they moved around, we could hear them even at night. We had breakfast at the restaurant Saturday morning with our guest. We ordered the poached eggs. Our eggs were overdone, so I had to send mine back, to get re done.but my husband and our guest did not want to wait for them to redo it.The biscuit was also soggy.I hope the evening chef was better.
Gurnee, Illinois
Positive section of review
Some of the staff were outside my windows until 230am. They were playing music loudly, drinking and smoking. The phone wouldn't call the front desk. I had to call on my cell phone.
Negative section of review
Lack of sleep
Wilmington, Vermont
Positive section of review
Although daily house keeper didn't come, but when I text the manager for the fresh towels or a suitcase rack, he (or house keeper) brought the items. That's nice.
Negative section of review
The room ceiling light was SOOO dark. I don't know why they keep the light so dark. It should be more brighter, and hopefully, dimmer on the switch. Remodeled bath room were so bright. So the room should be more brighter.
Elk Grove Village, Illinois
Positive section of review
It was very clean. The shower had great water temp and pressure, too! Being able to eat breakfast in the outdoor space was super nice also!
Negative section of review
The hot tub wasn’t very hot, but the kid loved the pool!
Brewster, New York State
Positive section of review
Location was perfect for us. Easy access to restaurants. Great mexican restaurant next door
Negative section of review
The staff Jennifer and Nora were friendly and helpful. Easy to book reservation on line and great communication via email with hotel staff. Continental bkfst included. muffins were delicious
Dodge City, Kansas
Positive section of review
Bed was clean and comfortable. Room was convenient and easy to get to.
Negative section of review
Sink didn’t drain, shower head is old and plugged.
Arlington, Texas
Positive section of review
the pool area was beautiful, the staff is friendlly and helpful
Negative section of review
the room was kinda hot and the bathroom was really hot. the TV had something spilled and smeared all over it and some of the towels looked like they were used.
Ocean City, Maryland
Positive section of review
Location was great and parking was convenient.
Loveland, Colorado
Positive section of review
Bed was comfortable.
Negative section of review
The carpet in the hall was filthy. Shower curtain was dirty, base of bed dirty. Curtain in room dirty. Cups left outside fir 2 days with dirty pool towels
Wyomissing, Pennsylvania
Positive section of review
The room was very clean and comfortable. The bed was very comfy too. We like that the coffee station is available all day.
