1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Eureka, California
Positive section of review
What an amazing property so rich in history & character! Loved roaming the hallways viewing all the exhibits of its glorious past & portraits of famous people who have lodged there. The facility looked well-maintain, but was struck by lack of use in the summer season no less.
Negative section of review
Wish the on-sight cafe & lounge had been open; not too many options in the area. The beautiful lobby sitting area in front of the gorgeous fireplace begged to relax with glass of wine or hot tea while listening to some piano music. Was sad to see such a glorious grand dame underutilized, so much potential!
San Francisco, California
Positive section of review
Didn't get to try their roof top restaurant except to look around in the evening. My schedule was tight but I heard good things about their food and would love to try it next time.
Negative section of review
Parking is very expensive and only valet parking is available at the hotel for $75/night. This is not mentioned at Booking.com website and can lead to sticker-shock!
Virginia Beach, Virginia
Positive section of review
They provide 8 Ounce bottles of DOVE shampoo , conditioner and body wash. I’m still blown away . I love they provide the best for their customers .
Negative section of review
Mattress was too hard . After second night I could barely get out of bed with a lot of back pain
Houston, Texas
Positive section of review
My car was stolen and we were told they could not show us the cameras only to police and police took more than 24 hrs to go to hotel
Oceanside, California
Positive section of review
The kitchen utensils were very clean & not janky, staff was very nice.
Negative section of review
No issues.
Boston, Massachusetts
Positive section of review
Room on the top floor overlooking the city
Lynnwood, Washington State
Positive section of review
The value and the staff were great
Negative section of review
The TV and bathtub was small
San Francisco, California
Positive section of review
Clean/secure.
Negative section of review
Lack of amenities
Seaside, Oregon
Positive section of review
Liked the old historic aspect of the building and closeness to the beach.
Negative section of review
The busyness of the location negativity impacted our stay. The inn is next to the largest hotel on the beach where delivery trucks are constantly clunking. The hotel dumpsters are right beside the inn where people are slamming trash into it late at night. In addition, the inn is right next to the main public parking garage and walkway to the beach where tons of people are gathered visiting an indoor carnival center and restaurants. It's a major tourist trap. When you walk to the beach from the inn, it's a spot where they setup huge events on the sand. It looked like a massive construction zone with constant machinery running for the two days we stayed. Wish we would have picked a quieter location. Other than that, the room felt a bit cramped, no A/C, and you can definitely hear the other guests in other rooms around you. We thought the continental breakfast was going to be great from the reviews, but that was a major letdown. Waffles and eggs were decent. Stay away from the sausage. No ketchup in sight.
Malvern, Arkansas
Positive section of review
The maid kept a clean supply of towels on hand.
Negative section of review
Noisy. Needs a lot of maintenance, chips in the walls, dents and dings, carpet was dirty and gave a sour smell. Needs bonnet cleaning AND steam cleaning. Pool was closed. Motels like to close the pool to make their job easier. No cooked eggs or sausage.
