1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Diego, California
Positive section of review
Front Desk was able to get us first floor for we didn't carry all our camping stuff up and down the elevator. Parking is cheaper then others, close to everything, and very clean and kind. Bathroom soaps were Dove products. Kids loved breakfast. Coffee shop right on the corner and banks all over, walking to nearby place was nice and clean
Negative section of review
Booking.com stated no parking charges, but it down town so we should have know something was wrong. $19.00 for parking , but it cheaper then other hotels.
Knoxville, Tennessee
Positive section of review
To start off with, they were so helpful and accommodating when our flights got canceled and travel plans changed. The hotel was adorable And so chic! We loved the property and location and would go back just for the hotel!
Negative section of review
Everything was great .
San Francisco, California
Positive section of review
Location near to china town bit of a travel to fisherman wraf and union square
Negative section of review
Staff seemed bit rude. I was told by the receptionist that I must have stayed in cheap hotels before because I was surprised that I had to pay for wifi. I knew we needed the Hilton Honors membership which I had, but to say that we must have stayed at cheaper places really was very insulting and inappropriate. Also the luggage attender seemed annoyed when I asked to get my box back as I had to get something from it. He showed he was annoyed at me asking that I have stayed at the Hilton in other countries but rooms here seemed really basic and small compared. No toiletries provided. Bath was so old but clean though I would not take bath in them
Santa Rosa, California
Positive section of review
Property was convenient to the places in town that I was going to
Negative section of review
Location of the room within the property was inconvenient
Shaftsbury, Vermont
Positive section of review
Love this place and the hosts are really awesome as well
Richmond, Virginia
Positive section of review
Breakfast was ok, and the night staff was accommodating
Negative section of review
We didn't like that our room was only partially cleaned once in the 8 days that we spent at the hotel. If you wanted clean towels or even toilet tissue, you had to go to the front desk to request it!! We thought that was deplorable!!
Cody, Wyoming
Positive section of review
Hotel was convenient and clean
Negative section of review
None
Deerfield Beach, Florida
Positive section of review
The staff was so nice
Santa Ana, California
Positive section of review
Everything
Negative section of review
The price is too high
Santa Ana, California
Positive section of review
Everything
Negative section of review
The prices were really too high