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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sun City Center, Florida
Positive section of review
The staff were friendly and provided paper plates and plastic utensils upon request in the middle of the night. We very much appreciated it, as we tend to stay up late. The ice machine was very close to our room, too. The sheets and towels were clean, and the room was well stocked. We were also away from most other guests due to other rooms being renovated. Also, we found some snails outside at like, 2am, right outside the lobby in the landscaped areas next to the sidewalk, and it absolutely made our trip, as silly as it sounds. We never see snails in our state, so it was a special treat. I mention it because the landscaping drew the snails in, which is awesome.
Negative section of review
We shared a wall with the ice machine, which other guests used at ridiculous hours (4-5 am) and woke us both up, because we thought someone had crashed their car, it was so loud in our room. It seems the hotel is undergoing renovations so I won't mention the room conditions. The floor was very dirty from the moment we walked in, like it had not been swept, let alone mopped, in a long while. There was glitter, dirt, unknown materials, and more dirt stuck to my feet, so much that when I stepped into the shower, I left a black footprint on the bottom of the bathtub. Yikes.
Kapaa, Hawaii
Positive section of review
Location is awesome close to shops and restaurants the beach is a short walk across as well! Traveling your centered too
Negative section of review
The pillows I wish were softer
Rancho Cucamonga, California
Positive section of review
Staff were really nice and informative. They helped me a lot with my situation.
Negative section of review
I didn’t notice but when I woke up the next morning. There was a stain on the side of the bed sheets that I didn’t see.
Oakbrook Terrace, Illinois
Positive section of review
I love the jacuzzi tub in the room great way to relax after a hard days work
Negative section of review
The pool closing too early. By the time I am able to get there and get something to eat and take a quick shower it is closed every time I stay here.
Billings, Montana
Positive section of review
Friendly and helpful staff.Accomodations were clean.
Miami Beach, Florida
Positive section of review
The location was outstanding and very convenient
Negative section of review
The bathroom toilet needed maintenance. The front door required double checking for locking. Notation for limited parking availability would have been nice. We ended up parking our rental and ubering to locations so not to lose one of the few spots around the apartment.
Chattanooga, Tennessee
Positive section of review
Friendly staff and very comfortable
Placentia, California
Positive section of review
keep up the good work!!!
San Diego, California
Positive section of review
Balcony and a great view
Negative section of review
There was a bunch of very noisy trucks in the morning (5:40am) that woke us up