1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Colorado Springs, Colorado
Positive section of review
Convenient location for the air force academy. Friendly staff. Comfortable beds and clean linens. Big breakfast with many options.
Negative section of review
Old property that the owners are doing regular work to keep up but still showing its age in hallways, doors, carpets, furniture, bathroom fixtures.
San Antonio, Texas
Positive section of review
Location, Location, Location! It is where you would like to be. Downtown, the riverwalk and many restaurants. Great Spot!
Negative section of review
Usually, I have a great time at the Embassy Suites. This time I had no hot water in the shower. I was very disappointed because this hotel delivers. Also the valet parking increased again and the maid service was rushed......I am used to better maid service at this hotel. But note, I still recommend it.
Lincoln, Nebraska
Positive section of review
We got the room with spa tub and it was excellent. The size of the room is amazing for the price and staff was very kind.
Negative section of review
NA
Anaheim, California
Positive section of review
The girl working at the front desk was very helpful and nice
Negative section of review
We checked in and went to the room and it was discussing…there was dead spiders on the ceiling. The bathroom faucet was full of dried up spit/toothpaste. There was burn marks on the counter and the toilet didn’t flush. It was supposed to be a nonsmoking room and the room smelled like smoke. I called the front desk and she brought us a plunger and I was done…I told her we couldn’t stay there and I checked out!
Sunnyvale, California
Positive section of review
Shuttle service to Levi’s Stadium is a plus.
Negative section of review
None
Oakland, California
Positive section of review
Check-in staff gave good restaurant tips
Negative section of review
No microwave in room
Sacramento, California
Positive section of review
Close to the venue for the concert.
Negative section of review
Our TV did not work. Maybe the batteries needed to be changed.
Oakland, California
Positive section of review
Room was exactly as described.
Negative section of review
Could hear cars outside
Oakland, California
Positive section of review
Great price for the area.
Negative section of review
: Not much nearby to eat. Week days and after hours
New York, New York State
Positive section of review
Location is great, super close to Javits, not far from Times Square. The parking associated with it wasn’t great or cheap but was more convenient than that of most hotels in the area. Rooftop bar was very nice, music was way too loud though.
Negative section of review
First day of booking was canceled due to late arrival even though I called ahead, apparently the message was not properly relaid as I was told it was. Because if this I had to wait half a day after arrival to get into my room. Paper thin walls, could hear every single thing the people in rooms near mine were doing. WiFi was super slow and just straight up didn’t work sometimes. Elevator was broken on my floor and I had to go to a different floor to use the elevator. On my two elevators (1 for half the stay due to maintenance) so there was always a long line to get into crowded elevators. Lobby was always overflowing with people waiting to go on tours or getting into rooms.
