1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Honolulu, Hawaii
Positive section of review
Is very quiet the reception was very nice when you’re checking in. There is on site our room was right across from very nice.
Negative section of review
The rooms are older beds were underwhelming very hard very small just needs updating the rooms and furniture in the lobby.
Palm Springs, California
Positive section of review
Obsessed with this place. The staff is so cool and chill. Honestly, the bang for your buck with the size of these rooms.
Honolulu, Hawaii
Positive section of review
We like their room the bidet is a nice touch. Valet staff were great.
Negative section of review
Front desk clerks could use a little brushing up on customer service. Room service food was very underwhelming everything we ate I end up sending back to be you know replenished but just didn’t eat it .
Merced, California
Positive section of review
Don’t answer the phone and call the phone number and don’t answer
Jeffersonville, Indiana
Positive section of review
That you had an indoor and outdoor pool.
Negative section of review
Whichever housekeeper cleaned the room before I got it, did not do a good job cleaning the room.I moved the pillow on my bed to find an empty cigarette pack laying on the platform of the bed where the platform of the bed meets the wall and then the mattress wasn't pushed all the way back so when I moved my pillow there laid and empty cigarettes box. I only had one small clear glass in my rm the other one was on the balcony with cigarette butts in it. I also found some sort of package that was drug related under my sheets on my bed. I turned the cig pack and drug package into front desk. This is the 2nd bad experience I've had there. There is never any clean towels at the pool and when you go to front desk they say we have none,or here's 2 that's all I can give you. Well when there is 4 of you 2 towels just don't get it. I wasn't offered any kind of compensation whatsoever. The lady that checked me out when I left was a very nice woman, she apologized several times even though she wasn't the one who put me in that room. So this is twice now this has happened to me and I've gotten no compensation for it and that's okay I stayed the two nights I had booked and left the day I was supposed to. I feel like they are short staffed and that could be causing a lot of the problem. Your front desk people are amazing. Another thing you get a patio room yet you have no chairs to sit on the patio. I have been staying here for the last 6 yrs and it seems every year there is a problem with something,.
Bar Harbor, Maine
Positive section of review
Convenient and clean and a good value
Brunswick, Georgia
Positive section of review
Needs to be leveled and rebuild
Negative section of review
Smelly rooms
New York, New York State
Positive section of review
Location and staff
Negative section of review
Old fashioned rooms
Roanoke, Virginia
Positive section of review
New. Clean
San Diego, California
Positive section of review
Location
Negative section of review
Smell in shower. Pipes smelt horrible
