1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Ketchikan, Alaska
Positive section of review
Great location! Staff...I felt very well taken care of! The property, though older, is maintained well and kept clean. 👍 They didn't hesitate to call me a cab for the ferry/airport and pay for it! Good food options next door at a morning coffee place, and Annabelle's Restaurant/Bar!
Negative section of review
Really not much...maybe that there's no elevator. 🤷♂️ It's an older building, so I get it. For me, not a problem, but I felt for some of the older people trying to navigate the stairs...
Broken Bow, Oklahoma
Positive section of review
I loved everything in both rooms they both had the exact same thing. It was small but very clean and cozy. My kids asked me to get this same home for our next vacation.
Bartlesville, Oklahoma
Positive section of review
The location is decent, but you have to keep in mind it is the only hotel option in downtown. There are plenty of local restaurants within walking distance.
Negative section of review
My wife and I were VERY underwhelmed by the condition and quality of the hotel. As a born and raised Bartian, I remember this hotel being built - And it wasn't that long ago. The hotel's lobby was fine and appeared clean. However, the hallways and elevators were visibly dirty throughout the entirety of our stay. There were very few trash cans in public areas and most public areas were very musty and uncomfortable. Our room wasn't much better. The bed was clean and relatively comfortable. But the furnishings were incredibly outdated and clunky. The TV was an older 32" model, which is smaller than what most hotels offer these days. The shower had mold and the majority of the bathroom fixtures were incredibly rusty. They have shampoo and conditioner mounted in the shower, but only provide small bars of soap, which was surprising to us. There was also damage to and around the door to our room as well. We were in town for a formal event, so we brought formal attire. The iron and ironing board looked questionable and I should have used better judgement. I've laundered and ironed my white dress shirt dozens of times without issue and the hotel iron burnt a hole through it immediately upon touching the shirt. It was almost as if the temperature control was malfunctioning because I ironed the shirt the same way I've done at home. This left me scrambling to drive across town and buy a new shirt before our event. All in all, my wife and I were very surprised by the poor condition of the property and its rooms, the uncleanliness of the shared spaces, and the provided amenities. Unless you absolutely need to be in this location, I'd recommend staying at another hotel as there are plenty of good options within 10-15 minutes of downtown including the Hampton Inn and the new Osage Casino & Hotel.
Moran, Wyoming
Positive section of review
It was dirty, yes we knew it was in a ranch but it was truly unacceptable
Negative section of review
The restroom in the space was deplorable, it had mold all over the shower floor and water that was coming out of the wall. The sewer gas was ever present. I don’t know if it was vented correctly or if the water coming out of the wall was sewer. The sink had a terrible odor coming out of the drain. We will never go there again
Arlington, Virginia
Positive section of review
Friendly staff and clean and quiet
New York, New York State
Positive section of review
Great location. Friendly staff
Negative section of review
Dated and old. Missing towels (and took a long time to get some). No view room.
Richardson, Texas
Positive section of review
Good service
Wisconsin Dells, Wisconsin
Positive section of review
Location
Negative section of review
We could hear sounds from the room next door and the sound of walking during the middle of the night from the room above us. A hotel room should have more than one chair.
Richmond, Virginia
Positive section of review
Location
Negative section of review
Dirty and I have never had roaches a hotel especially best western. Will never stay at one of thier location again. I could not bring in my bag when I got home, the thought of more in my bag!!! Disgusting!!!
Wisconsin Dells, Wisconsin
Positive section of review
Nothing
Negative section of review
Only 2 elevator’s, the remote control was missing for the little piece of crap TV, clogged bathroom sink, no safety bar in shower, air conditioner was so noisy I could barely get to sleep
