1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Albuquerque, New Mexico
Positive section of review
This was worse stay I've ever experienced in a hotel. The lack of consideration was unacceptable. I stayed on the 10th floor the shower was cold. Assistants was sent the gentleman told me that because the boiler is on the ground floor no matter what room we were in the water would be cold. He said no point of trying to switch rooms. I accepted but then pulled back the sheets other occupants hair everywhere. I called the front desk and they gave 2 complimentary breakfast. I explained all of this to the front desk Robert he said sorry that's all!!! This was booked thur a 3rd party but 231.00 for one night isn't cheap and the lack of here is some of your money back. Horrible experience and i would never recommend.
Negative section of review
Nothing
Myrtle Beach, South Carolina
Positive section of review
What a great spot to rent out. Close to the beach and close to barefoot landing. Also, the pool was amazing. The property provided some beach stuff too which was great! Their communication was quick and efficient.
Sutton, West Virginia
Positive section of review
The breakfast was delicious and the majority of the staff was friendly. The room was clean and there was plenty of parking.
Negative section of review
The bartender never even acknowledged us for the 5 minutes we stood at the bar before we just left. I was grateful I lucked out and chose the North tower, but if I had chosen the south tower, you have to check-in and then drive to the south tower.
Ocean City, Maryland
Positive section of review
Staff very friendly and rooms were clean
Negative section of review
I got locked out of my room when the balcony door locked itself. Staff after 2 hours had to call the fire department to get me down, and I was then left out of my room till morning when maintenance came. 2 hours on a balcony in the middle of the night when the maintenance man was able to get in within 5 minutes. FYI, I'm diabetic and was displaced without my meds with so much as "Oops, I'm sorry."
Cherokee, North Carolina
Positive section of review
Location close to the casino
Negative section of review
The key card machine was not working and to enter our room we had to wait for the manager to open the door each time
Seal Cove, Maine
Positive section of review
Location & view
Negative section of review
WiFi address that was given did not work. Coffee pot did not work. Otherwise everything was great!
Boston, Massachusetts
Positive section of review
Modern, new, techy
Negative section of review
Too much black & red heavy coloring in hallways & lobby
Cody, Wyoming
Positive section of review
good sleep
Negative section of review
?
Saint Simons Island, Georgia
Positive section of review
Nice place
Negative section of review
I would prefer a room with a balcony. My husband said it would be nice if a footstool was provided for the chair.
Lombard, Illinois
Positive section of review
Small
Negative section of review
Our room was not very clean. Hair on bathroom wall. Someone left a sticker from clothing on the very old worn chair in the room. Maps doesn’t take you to the right address - it took us down the road to a very dark and creepy place with no street lights. We had to search the hotel name in order for it to reroute. There was no information on Booking.com app about $100 deposit being required and I’d rather have just known that upfront and had it built into my charge through this app than having to worry about digging my card out in the lobby when I was trying to check in with our bag and 3 kids at 10:30pm.
