1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Cocoa Beach, Florida
Positive section of review
Right in the middle of Cocoa Beach! The pool is delightful. The breakfast is above average. The staff were friendly and so helpful. Our room fridge was acting up, and it was replaced within a very short time frame. Beachside is a very easy walk to the beach. There was a live band one night! It is a clean, family friendly place to stay. Small kitchenette is convenient. Bathroom is small but clean. There are extra hooks to hang up towels, bathing suits, etc.
Negative section of review
I would have liked a small comfy chair in the room. It was a 2 bed room, so there isn't a lot of space for extra furniture. It does have a desk/table with 2 high chairs to sit at. I really would like a patio chair or 2 to sit outside our door in the evening.
Gainesville, Florida
Positive section of review
Breakfast was great Hilton assisted me with getting this re-booked when concert was delayed due to LA fires Booking was was very unhelpful with this problem so I see more bookings thru Hilton app and properties in future.
Negative section of review
A non dairy coffee option would be nice . I say this due to milk allergies.
San Antonio, Texas
Positive section of review
The house was clean Closer to most places like seaworld Kids friendly Extra mattress
Negative section of review
A few items were missing:- •sugar • Garbage bags • Dish scrubber There were still damp blankets in the dryer upon arrival
Tallahassee, Florida
Positive section of review
Beds were comfortable. Staff was very kind and accommodating.
Negative section of review
The bathroom was old and rundown, specifically the bathtub and countertop. We also found a small cockroach in the headboard.
Devens, Massachusetts
Positive section of review
Location was close to everything we needed
Negative section of review
Should NOT be open during renovations- i can’t believe I had to pay the amount I did for the accommodations. Charging for Dirty , unfinished rooms is just unreal
Bradenton, Florida
Positive section of review
Miguel at the front desk was amazing!!
Asheboro, North Carolina
Positive section of review
Nice cozy room good breakfast.
SeaTac, Washington State
Positive section of review
Nothing
Negative section of review
I can’t believe this place is on booking.com cigarette burns everywhere furniture falling apart tried to cancel as soon as I walked in booking.com would not make it right wasn’t going to leave review but they keep Asking me for a review both hotel and booking.com said it’s not refundable booking.com do not vet their hotels. The photos on booking.com of the rooms are misleading like I said I wasn’t going to leave a review but they keep sending me this email so here it is and their customer service was horrible. Got to the point where the representative just stopped talking thought I was disconnected. Just a horrible experience won’t be using booking.com anymore I don’t blame the hotel. It is what it is but booking.com should do a better job vetting the hotels they have on their website or motels no matter how cheap or expensive they are. Believe me I can go further on this review, but I won’t
Wisconsin Dells, Wisconsin
Positive section of review
The room that we were put in was far from the waterpark so you would have to drive. However, our biggest problem was that the room absolutely reeked marijuana. You could smell it coming down the hallway. I called and made a report to the front desk. They did change us rooms, but that meant we had to repack the car and relocate and after we relocated, our key cards did not work for the new room so they had to bring us new cards. What should’ve been a 15 minute check-in turned into two hours and there was nothing they could do besides move us to a different room after being moved and waiting for hours save your money and go to Kalahari instead
Negative section of review
The staff was slow and unprofessional. They were unsympathetic.
Marathon, Florida
Positive section of review
Friendly staff.
Negative section of review
Air conditioning Unit made a lot of noise, starting, stopping and running!!! Not being advised of $91. in hidden fees charged to my Debit card after we left! No breakdown receipt in email!
