1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Leavenworth, Washington State
Positive section of review
The receptionist at this hotel was very rude and I was disappointed. I probably won't stay at this hotel again.
Valencia, California
Positive section of review
It was a very nice and clean place. The shampoo, conditioner, lotion, body soap and hand soap were all awesome!
Negative section of review
It was all nice.
Rockport, Maine
Positive section of review
Close to downtown very spacious nice rooms. Very clean great breakfast! About a mile or less walk to downtown
Spokane Valley, Washington State
Positive section of review
I usually like everything about it when I stay, but this time they missed the mark.
Negative section of review
The front desk host was slouched over the desk like he was too tired to stand up. 9PM: The bartender only had 7 guests at the bar, didn't even acknowledge me. I had to ask for water, and go get the table tent myself hoping it has a menu in it.. Had to ask for water and a menu, then that was the last time I saw him. He was serving people who already had drinks, never came back, so I left. I'm a bartender so I am very aware of what needs to be done. Get rid of that espresso machine, or move it where servers can make they own, it's too time consuming for the bartender. The bed was HARD, I was sore the entire day after.
San Antonio, Texas
Positive section of review
Rooms are newly remolded, terrible use of space however.
Negative section of review
Staff, if you use your card for deposit, they charge you $2. If you have cash, better make sure it's exact. They will not make change and will not let you check in. Absolutely terrible customer service!
Kissimmee, Florida
Positive section of review
Very quiet and very good customer service!
Negative section of review
All is good no complaints!
Las Vegas, Nevada
Positive section of review
great value thoughtful minimalist room
Negative section of review
no fridge
Lincoln City, Oregon
Positive section of review
Everything and everyone was amazing
Negative section of review
Nothing
New Cumberland, Pennsylvania
Positive section of review
Staff was friendly and helpful
Negative section of review
Paid for a non-smoking room, only to arrive to the smell of stale cigarette smoke and an ashtray in the room. The room was damaged badly. The door had obvious cracks and gaps, as well as damage to the outside edge like someone tried to pry the door open. The gaps in the door allowed bugs of all sorts in, and when the lights were on, bugs were in such numbers they swarmed the lights inside. The information book had cigarette burn marks all over it. The tub/shower handles could not be turned on because they came unseated from the shower wall. The blackout curtain had stains on it, as well as holes.
Hyannis, Massachusetts
Positive section of review
Location price
Negative section of review
No breakfast lack of plug ins