1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Salt Lake City, Utah
Positive section of review
Room was great, everything was clean and in great condition. Staff was great in the few interactions I had with them. Parking was close and we were able to park right outside our room. Room was spacious (king suite) and our daughter was comfortable on the fold out bed. Great location, it was no more than 30 minutes from everything we wanted to do.
Negative section of review
Being picky, but I would have liked more coffee in the room and one of the clean towels they brought had a blood stain on it. Nothing else worth mentioning.
Atlantic City, New Jersey
Positive section of review
On the boardwalk, good caramel machiatto at 1st floor eatery near hotel entrance. and close to Hard Rock for comcerts and more adult atmosphere (a lot less kids!).
Negative section of review
Old, dirty carpets and furniture in room, no wash cloths, no daily housekeeping, insufficient toiletries, air conditioning didn't cool room sufficiently, crammed elevators during check out hours - 30+ minute wait, and a gazillion kids so very noisy 1st floor amenities.
Miami Beach, Florida
Positive section of review
Graziella was totally amazing, since the moment I walked in she made me feel welcome! The place has a great location, good vibes and friendly staff.
Tunica Resorts, Mississippi
Positive section of review
Check in was quick. Staff was nice
Negative section of review
Prices don't have to be so high to stay. Saved $30 by using a third party
Hot Springs, Arkansas
Positive section of review
Clean, convenient location, price.
Negative section of review
The mattress was worn out and had deep impressions in it. We both did not sleep well. Painful on a trip that was supposed to be relaxing.
Lake Geneva, Wisconsin
Positive section of review
Very family friendly
Negative section of review
Everything was good
Milford, Connecticut
Positive section of review
Staff were friendly
Negative section of review
There was alot of sewer flies in my room. Water in the bathroom didn't look clean
Saint Paul, Minnesota
Positive section of review
I liked that there was a security guard so it seemed a little safer. EBANY IS AMAZING!!!! she was probably the only thing that saved your hotel, she was extremely nice, helpful and just a good vibe.
Negative section of review
1. Our toilet didn't flush, we had to refill the back with a TUB of water EVERY. TIME. We needed to use the restroom, and mind you there was 3 of us. 2. My first room wasn't even cleaned, blood and poop on the walls, cigarette butts, garbage everywhere.. 3. I watched Staff be extremely unprofessional with potential customers, and lose your business money by creating false scenarios to tell the security guard to kick people out. All they were asking the front desk was if they had availability, after she was nowhere to be seen for hours (because we waited downstairs for an hour to ask for more towels, which she couldn't get us) and she took one look at this customer and went to the security guard and said the man was treating her. Couldn't catch her name, she was a bigger younger black girl with either a glass or lazy eye. 4. Your security guard should be crossed trained a little bit. If your employees are taking multiple hour breaks, he needs to at least be able to get Into the supply closet and help residents. He just stands there on his phone, what are you even paying him for? 5. I watched the same girl in #3 refuse clients WHO ALREADY PAID for their room, to be allowed there. She once again, would tell the security guard that they were trespassing,harassing her, any excuse she could to not have certain customers inside. She then refused them a refund, saying that YOUR COMPANY doesn't allow refunds.
Fort Myers, Florida
Positive section of review
Close to restaurants
Negative section of review
My room door was hard to push open and the hall smelled like mildew
Sandston, Virginia
Positive section of review
Nothing at all
Negative section of review
Infested with bed bugs and roaches I have the proof