1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Atlantic City, New Jersey
Positive section of review
The accommodations were exemplary. Conveniently located and attentive hosts that encouraged us to ask for anything we needed. We had everything we could have expected and more. Very clean and affordable in a quiet neighborhood. Easily five stars!
Miami Beach, Florida
Positive section of review
The we had suite with a terrace that allows you have a bay/city view and wraps around to an ocean view. 2 bathrooms was nice too.
Negative section of review
The check in area is kind of cramped and doesn’t allow for a lot of people to check in or get through the main area, it’s quite cramped.
Chesterton, Indiana
Positive section of review
It was clean, and the wait staff in the restaurant were all very nice. The gym was nice.
Negative section of review
The pillows were very uncomfortable. The room went between freezing and warm/low airflow. No gluten free toast or other GF option at breakfast, even though the staff tried to be helpful. I had to call to remind the front desk to credit me $20/day for breakfast as a Gold member because they forgot when I checked out (even though they offered it at check in). The pool closed for most of our stay due to PH problems. Location was convenient to Indiana Dunes but otherwise wasn’t much around, so it felt overpriced for its location and for what you get.
Bethel, Connecticut
Positive section of review
Very clean. Quiet. Staff was friendly. Check-in form ahead of time was efficient.
Negative section of review
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Hartsville, South Carolina
Positive section of review
The location is great and it had good availability for us. Service was excellent.
Negative section of review
The pool was small but clean.
Gatlinburg, Tennessee
Positive section of review
location was great breakfast options were basic but good
Negative section of review
cleanliness could be improved - hair from previous guest on floor in main part of room as well as bathroom bed is very firm and pillows are flimsy
New York, New York State
Positive section of review
Nice iconic retro hotel with 2 restaurants and bar
Negative section of review
The night time construction in the building next door. The staff up to the manager kept blaming the city. It wasn’t a city project, it was a private development or renovation. We were given no forewarning.
Evansville, Indiana
Positive section of review
Location to hospital
Negative section of review
The TV kept blinking in and out. Some times for as long as a couple of minutes.
Nashville, Tennessee
Positive section of review
Location
Negative section of review
Arrived to a SMOKING PROPERTY, when it was advertised non-smoking, I'm highly allergic. Not only were there guests smoking, there were cigarette butts littered on the walkways, and in the common areas, close to all the units' doors. Inside my unit, it was left filthy, hair, dirt, food, unclean rugs, floors, linens, stained and wet towels, as well as broken items - lamp, suitcase stand, the bathtub didn't have a plug and didn't keep water with the lever turned up. For my 2 weeks stay, I was supposed to rest, do work, have zoom meetings, and record tape VO clips daily, yet I couldn't because the refrigerator made a loud generating sound on and off which shook the floors, and when you added the very loud AC to that, there was constant buzzing & disruptions. I contacted Booking.com over 12 times, starting the night that I checked in with over 40+ images/ 10+ videos taken as evidence, as well as over 80 messages via emails and texts - correspondences with the property, asking for a refund with the uncleanuness, health hazards, and false advertising, so I could move out immediately and find another place to rent. They also had 3 days of maintenance/construction happening, where they turned off the power for 4 hrs, and turned off the water for 2 whole days during my stay, which was "lied about to me", words from the Metroman water to me when I asked about the shut off work time, since I had a meeting scheduled at the unit. They miscommunicated the actual truth of having construction happening during my stay, with no compensation for the days of disturbances, stress, and blatant inconveniences. Booking.com nor the property gave me my refund, even though the property is doing illegal business... advertising a non-smoking property and unit, not providing that and then doing nothing - preventing or clean up the cigarettes or stopping the smoking.
Longview, Texas
Positive section of review
Had a wonderful day. I love the breakfast really nice gym. Cute little pool very clean. Staff was very friendly. Enjoyed myself.
Negative section of review
I really didn’t see anything that I didn’t like. Everything was up to par.
