How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent Reviews
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The Hills Inn Eagle Rock - Near Old Town Pasadena
Los Angeles, California
Average Review Score: 8.5-
Positive section of review
Beautiful hotel, well-kept courtyard, no unpleasant odors, soft beds and quality bed linen, convenient dispensers with soap, shampoo and conditioner, roomy refrigerator, enough pillows. Our room had a fold-out sofa
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Negative section of review
I noticed a small layer of dust on top of the table, found a few strangers' hairs on the bathroom floor and there was a hair in the bathtub. Breakfast is not included, but that's okay because there is a traditional American diner nearby, Cindy's, which exceeded all our expectations.
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Stylist Downtown LA Gateway- Studio Apt
Los Angeles, California
No reviews yet-
Positive section of review
Perfect for a short stay in LA. Kitchen had everything we needed to cook. Clean place overall and beds were comfortable. Great water pressure.
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Negative section of review
There's only street parking, a parking space in the building is an additional fee. The AC was hard to use and there was no way to fully turn it off. The dehumidifier didn't work very well.
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Best Western Plus Heritage Rail Inn & Suites
York, Pennsylvania
Average Review Score: 8.8-
Positive section of review
The staff was fantastic, bed was comfy, and the breakfast waffle was delicious.
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Negative section of review
Dirty air conditioner screens, awful water pressure, super tight bathroom space, and the door was hard to open due to the safety lock getting jammed. Microwave light was also annoyingly bright. Woke up stuffy which is what made me check the screens. After an hour or so away, we were clear and breathing fine again. The waffle, coffee machine, and cheesey egg were the only good breakfast options.
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Country Inn & Suites by Radisson, Lehighton-Jim Thorpe, PA
Lehighton, Pennsylvania
Average Review Score: 8.9-
Positive section of review
front desk personnel were helpful when we needed something..breakfast was good!
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Negative section of review
Nothing bad happened to us
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Best Western Plus Rapid City Rushmore
Rapid City, South Dakota
Average Review Score: 9-
Positive section of review
Good location, good breakfast and usually pretty reasonable in price!
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Fairfield Inn & Suites by Marriott Scottsbluff
Scottsbluff, Nebraska
Average Review Score: 8.1-
Positive section of review
Nice location, cosmetically nice facility, decent price.
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Negative section of review
Arrived at property and front desk checked me into my room. Upon entering the room it was found to be dirty. This went on three times. House cleaning staff do not clean rooms. See details: Room #1 - Dirty floors (cut toe nails on floor near couch) Room #2 - Dirty floors (various things all over floor), Dirty counter tops and computer desk top, dirty mirror, tv not functioning) (Billy commented, "at least one of the tvs is working". . . My comment: Really?) Room #3 - didn't accept as we saw Billy exiting the room with arm full of dirty towels (I commented: obviously it wasn't clean and ready for guests) Billy commented, "no, these were just left inside". . . My comment: Really? Dirty linens left in room and you think it was clean?) My wife and I asked for a full refund and went to a competitor hotel down the street. As I left the hotel I couldn't help but notice the sign in near the elevators on 1st floor about Mr. Marriot and his quote about, "its the little things that make the big things possible". Clearly he understood customer service. I think this should be a beginning with your staff to explain why they receive paychecks each week.
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Grandview
Sautee Nacoochee, Georgia
Average Review Score: 9.5-
Positive section of review
Clean, view, rooms, quality linens, hot tub, location,
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Negative section of review
No washer and dryer
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Rodeway Inn
Waco, Texas
Average Review Score: 6.8-
Positive section of review
They had our room ready early.
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Negative section of review
Everything else was horrible. Smelled like sewage, rips in comforter, stains on sheets, overall uncomfortable and dirty.
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Comfort Inn & Suites LaGuardia Airport
Queens, New York State
Average Review Score: 7.5-
Positive section of review
My old neighborhood
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Negative section of review
I couldn’t fit in the bathroom I couldn’t get infront of the bed in my wheelchair nor could I sleep in the bed or did I cause I couldn’t get up on that angle I asked for wheelchair accessible room and they lied and told me once I compaines that it wa booked 5 min b4 I booked mine which is a complete lie I want a full refund I spoke and voiced my complaint with rude manager who when she left I mean the rude worker tried telling me I cannot sit infront wait for my buddy to get off work to come get me I wasn’t even inside threatened to trespass me and my friends where staying there talk about rudeness the cleaning lady was the best she’s said honey you not gonna be able get on bed I couldn’t get to the ac had to call for help all I was able to do was wash my hands and keep my bags on the bed please have booking .com contact me 7189288543 or jjendroska119@hotmail.com I deserve a refund I broke night and came back at 6 am and sat outside in sun while breakfast went on didn’t want to eat felt angry I didn’t sleep and my day was ruined took a uber to holiday inn express where they have handicap rooms more then 1 !!!! How do you only have one handicap room I booked my room at 5 am after talking to front desk who said book it and he will reserve the hand so room I come in he’s gone and women helped me nice Russian girl that shocks me didn’t realize it was not handicap ascribe it had grab bars but I don’t stand I only have one leg and I’m a paralyzed t3/t4 left leg full amputation cleaned The whole room since I could use it cause how dirty it was when moved the bed 2.feet to try to spin round and still couldn’t so no rest at the not comfort in and I got yelled at for pouring 3 cups of water what !!
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Pitchwood Inn
Raymond, Washington State
Average Review Score: 9-
Positive section of review
Comfy bed!
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