1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Los Angeles, California
Positive section of review
Horacio, Antonio and ALL staff went above and beyond with their customer service. All staff greets you anywhere inside the hotel and outside in the valet area. I had eye surgery and I was having difficulties reading the menu and getting around, staff read the menu to me and since I could not see clearly what the food was during breakfast the staff was next to me explaining what the items were. I was offered complementary water bottles upon check in and was told about the different amenities available. There's a lovely patio next to the lobby. Walking distance to LA Live, arena. AC was not noisy and easy to control. Comfortable beds and modern decor. Staff explained the different elevators and how to get around. The pool area was nicely decorated, clean and had great decor. Has a small fridge.
Negative section of review
I liked everything.
Plano, Texas
Positive section of review
very convenient location, good breakfast, easy check in and checkout process. The room is having small refrigerator as well as microwave. definitely a big help for family with small kids. Readymade coffee in front desk is always a plus point.
Negative section of review
I have been in this facility multiple times, but over one year things have changed. They now started $3 parking fee even though adjacent La Quinta doesn't charge any. The bed sheets are little smelly. Elevator needs to be checked as it kind of shaky and no water fountain in the front.
Las Vegas, Nevada
Positive section of review
So nice to have a full kitchen. Clean and well equipped. Close to strip
Negative section of review
Could use some updating especially the bathroom
Baltimore, Maryland
Positive section of review
I like everything.. Staff, food, and the location 👍 (price#1)
Negative section of review
The only issue I had was parking . I wakened to leave after my 2nd day stay, and there was a parking citation on my car.... I was billed for 1 day of parking by the hotel staff, but apparently, not for the 2nd day.... In order to resolve this issue, I have gone onto parking lots website and try to dispute the citation charges... No luck so far... Another couple had the same issue... Just confirm that you have paid for the parking .. it's almost 2x the parking price.
San Diego, California
Positive section of review
location was great, walking distance to Little Italy and Bay
Negative section of review
There was no breakfast room, there was a discount at nearby restaurant
Las Vegas, Nevada
Positive section of review
We really liked the pool area.
Negative section of review
Nothing
West Yellowstone, Montana
Positive section of review
Comfortable. Clean. Spacious.
Negative section of review
If you want to watch TV for a bit of down time, there weren't very many channels that weren't infomercials.
Martinsburg, West Virginia
Positive section of review
The staff was so friendly.
Negative section of review
It wasn’t cleaned properly. I had a dead bee on the floor. The ac unit stopped working. A dead bug in the shower.
Laughlin, Nevada
Positive section of review
It was a nice area.
Negative section of review
Needs an update on the entire resort.
Caldwell, Idaho
Positive section of review
We couldn't take advantage of your amenities because we arrived late & were leaving early. The gentleman that checked us in was very nice. He ran down the location of pool, ice machine, etc, as well as the hours of breakfast. Also, that coffee was available & the location
Negative section of review
N/AConvient