1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Glenwood Springs, Colorado
Positive section of review
The property is unique and exceptional. The hot springs are unparalleled. They have added new pools and they are gorgeous. The breakfast is great. Rooms have been remodeled and are comfortable and beautiful. A walkway was added between the hotel and pool entrance. One of my favorite places in the world
Negative section of review
Bikes are not allowed in rooms. We had 2 bikes. They have bike room, which is just fine, but are inconsistent about how to access it. Some front desk staff are totally happy to help you. One lady said “no, don’t help them, call guest services and they can wait” even though there were 3 people at the desk and no one else waiting. That was my only bad experience. It made no sense.
Coeur d'Alene, Idaho
Positive section of review
Your staff member Ann was very delightful, professional, and helpful during our breakfast meal. She made our meal time very comfortable and hospitable. I will definitely stay at that location again, due to her kindness and professionalism.
Negative section of review
The street to your location was closed off during late construction work. The street opened back up again in the morning. But I'm sure that's out of your hands.Other than that our stay there was perfect.
New York, New York State
Positive section of review
Very close to Times Square and theaters. The staff were very friendly and helpful.
Negative section of review
There are big AC units outside the building. When you stay at lower floors, you hear a whinning noise which is disturbing at night.
Kissimmee, Florida
Positive section of review
Personal pool and decorated rooms for the kids
Negative section of review
4:00 check in time/10am check out
Chicago, Illinois
Positive section of review
Average, my choice as it was close of UIC.
Negative section of review
If you want to have peaceful stay in HOLIDAY INN or Crowne Plaza, better to book through IHG not booking.com. Why? For anything or any adjustments, they will deal you 3rd party booking and behave impolitely. I had very bad conversation from Front Desk when she refused to listen to me and advised me to launch a complaint. As a member of IHG, I reported to them but no use, same voice round '3rd party booking' I think they are taking the advantage of their close location of UIC. Otherwise it is average choice to live.
New Orleans, Louisiana
Positive section of review
Great place, really clean and cozy.
Negative section of review
All was good
Portland, Oregon
Positive section of review
The location, clean and comfortable
Albuquerque, New Mexico
Positive section of review
It has breakfast in the morning.
Negative section of review
It was dirty everywhere. The lamp, the bed and the bathroom were all dirty. The pictures don’t match what you get at all. I was so tempted to leave and go to a different hotel but we arrived at 11pm and just literally did not have the energy.
Coupeville, Washington State
Positive section of review
Beautiful, awesome.
Phoenix, Arizona
Positive section of review
Location was perfect. Beautiful room. Comfy bed.