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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Anchorage, Alaska
Positive section of review
We chose the location for being on the outskirts of Anchorage, relatively close to the airport for our trip home. I also liked a promised variety of bed types and the words “newly remodeled.” But our unit was not newly remodeled, and believe me, I would not have booked if I knew my 92 year old mother’s choice for sleeping would be a trundle bed or a “click clack” type futon. It said single bed, and the photos I saw in April did not reflect the true situation of the beds (and other things). I will say more about this below.
Negative section of review
This listing has two problems: 1. Photos I see today did not exist when I booked in April. There were no exteriors; I thought I was booking in a suburban apartment complex, not a rural home. That wasn’t a problem, it was wooded and quiet. I’m just saying the listing gave me a far different impression than the reality. For example, the photo of the VERY tall full bed with the trundle wasn’t there, nor was there a photo of 24 steep outdoor steps to the unit. 2. I can now see that this single listing pertains to two different units on the property, but the photos don’t tell you which photo belongs to which unit. It does appear that the 4BR unit is “newly remodeled,” but the 2BR we stayed in is not. Toilet was stained black at the bottom. Bath sink was stained and scratched, nothing new about it. Some furnishings, appliances, and rugs have received hard use. Bath tile grout is in need of a deep scrub. Floors felt sticky. Bedding was lesser quality and mattresses, though comfortable, are the kind that don’t have an edge — get too close to the edge and they will roll you right out. It happened to my 92 year old mother, who’s quite fit, but also vulnerable to injury, as is anyone her age. A waffle bar and s’more makings are lovely amenities, we appreciated them, but the problems I’m describing ruin the value proposition for the guest. I’m a STR host myself, so I’m not likely to have misunderstood the listing. I believe photos that didn’t exist before have been recently added, perhaps in response to complaints, I can’t know. If I could have seen the difference between the two units, I definitely would not have booked this one. Not at $350 for one night, including a $125 cleaning fee. For what it’s worth, the good reviews make it clear that the 4BR unit is very popular. I haven’t been able to identify any reviews that speak to the 2BR unit I booked, now that I’ve looked closer.
Panama City Beach, Florida
Positive section of review
The property was adequate. Cozy. Beachfront and nice views. The beach was more private and away from the hustle and bustle. Very nice. The staff was great and made check in after hours a breeze
Negative section of review
WiFi was horrible. The bathrooms need updating but overall the room was sufficient
Independence, Ohio
Positive section of review
Nothing, the hotel was sketchy, dirty, and run down. We just came in and slept then left.
Negative section of review
Most everything
Columbia, Missouri
Positive section of review
Everything honestly it was amazing. Would definitely stay again
Negative section of review
Nothing at all
New York, New York State
Positive section of review
Great location and nice lobby
Negative section of review
Room very small and bathroom minuscule
Yuma, Arizona
Positive section of review
Nice Pool area and Jacuzzi
Negative section of review
Finding access to pool from the front area
Phoenix, Arizona
Positive section of review
Some nutrition beats none
Negative section of review
Checking in late for same rate
Rawlins, Wyoming
Positive section of review
Easy to get to room
Orlando, Florida
Positive section of review
Bed was comfortable
Negative section of review
Room smelled, couldn't turn the shower faucet off all the way and the water dripped most of the night
Monroe, Michigan
Positive section of review
Cheap and ac
Negative section of review
Needs updated bath tub needed a new knob the ceeling above the window was falling. House keeping started knocking on our door at 8am and checkout was not until noon.