1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Chicago, Illinois
Positive section of review
Loved the river view. In the room we enjoyed the actual glasses and coffee mugs. The bathroom zero entry shower was nice. The front staff were very nice.
Negative section of review
Some windows were very foggy in between the panes, which took away from the view. The bed was okay, pretty short but not an issue for us, would imagine a six foot tall person would have their feet hanging over. There was only one elevator and due to that you had to contact the front desk in order to have the elevator sent to your floor. We were up in the tower, on the 29th floor, we called three times and the elevator never came. After waiting over 35 minutes we decided to walk down 19 floors to gain access to the River Hotel side of the elevators. Walking down the first several floors were kind of scary coming out of the tower (especially if you are scared of heights). And hours later we are both...super sore. We ran into a Dad and son who also had to take the stairs because the elevator didn't show up. They mentioned the night before they had to walk up from the 10th floor to the 18th floor with their bags. After we did our morning errand we came back to our room, easily took the elevator up as there was a worker maning it. When we went to leave a few hours later it took another three phone calls and 40 min to get the elevator to come our floor. Frustrating experience. Loved the view, the size of the room, the items in the room and location but it would be of great benefit to get that darn elevator fixed.
Seattle, Washington State
Positive section of review
The location in a backyard next to the Ravenna ravine was spectacular. It was well equipped and very comfortable.
Negative section of review
It’s definitely teeny tiny with two loft beds that require ladders to get moved around.
Auburn, Washington State
Positive section of review
Safety was a priority with the establishment. The bed was extremely comfortable.
Negative section of review
Traffic was horrible due to extensive road construction. Not the resorts fault.
Salem, Oregon
Positive section of review
The location and the size was amazing! We all enjoyed it and felt comfortable!
Negative section of review
The only issues we had were the doors in some areas don't work very well and needs to be forced at times. And pulling out of the driveway is alitte difficult
Destin, Florida
Positive section of review
Very close to everything needed to make a vacation, a vacation.
Negative section of review
The Jacuzzi was very dirty, do better in terms of keeping of your outdoor mechanisms clean and fresh for traveling guests.
Queens, New York State
Positive section of review
Balcony was a very nice touch.
Los Angeles, California
Positive section of review
Friendly staff. Clean rooms
Negative section of review
Not handicap friendly at all. Stairs no elevator at all.
Glendale, Arizona
Positive section of review
It was a very nice property.
Negative section of review
Nothing really
Osage Beach, Missouri
Positive section of review
All of it
Negative section of review
Didn’t stay another night
Astoria, Oregon
Positive section of review
Great location
Negative section of review
No air conditioning