1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Francisco, California
Positive section of review
Everything! We were allowed to check in a few hours early. With tickets to the ballgame that night after being up at 4 a.m., it was the most amazing thing. Very lucky! And thank you. All the staff that we ran into were friendly and helpful as well. The breakfast was a wonderful bonus to start a day in a bustling city. But we unfortunately unable to attend the happy hours. The room was way more cozy than we thought. The blinds do not hold out the sunrise glare, though. But other than that, my girlfriend and I truly enjoyed the experience. We would definitely come back again next time. Because we really want to experience more of what the property has to offer. One day, to visit some of the floors. Thank you
Negative section of review
The only thing that was irritating were the blinds. Having windows that face east and blinds that don't shut out light is a bit annoying.
Seattle, Washington State
Positive section of review
For the purpose of our visit, it was very convenient. Lumen field was practically across the street. From the time we left the hotel and in our seats, was about 20 minutes. And that is with my husband having a bad hip. Also the view from our room was phenomenal. I am sure many people would want the view of the water, but our view of the city was spectacular, especially during g the evening and nighttime hours.
Negative section of review
The traffic sounds could be a little loud at night but not bad. I was quite surprised when we were told there was no valet service or any Help to have luggage unloaded from our vehicle. The customer service at the front desk, also left a little bit to be desired. If they were more informed about reservations, especially when it comes to third-party it would make your customers experience much more enjoyable. My husband and I decided to add one more day, we were told to just go to our third-party again and book the room one more night if possible, which I did. Of course, nothing was conveyed to the cleaning crew, and that was after my husband had gone down to the desk to actually confirm that we had our reservation extended for the next day. And of course, once our key cards did not work and I had expected that. What did I not expect? Was when I called down to the front desk and they had no knowledge of our reservation for extended day. So maybe just a cursory glance at what the day has going on third-party bookings, and booking through their hotel might make your customers experience better. They are cleaning crew was excellent though, and I have to say their customer service was actually better than what the front desk was.
Paso Robles, California
Positive section of review
There was no breakfast available on a Tuesday morning, but good coffee service in the lobby which was great. And recommendations for local breakfasts was great: we went to the Kitchenette in Templeton - a fantastic breakfast place!
Negative section of review
Hmmmm - not much - we were really happy!
Centennial, Colorado
Positive section of review
I wish I got front desk ladies name, she told us pool was down and asked if we wanted to get a different hotel. She was so wonderful we decided to stay and so glad we did, we will be using this hotel every time we come for soccer.
Negative section of review
Absolutely nothing!!
New Orleans, Louisiana
Positive section of review
It’s close to everything. The rooms are very nice and clean I have stayed here over three times will not choose no other hotel
Negative section of review
Clean,safe, and close to everything
Baker City, Oregon
Positive section of review
Food very good, history of possible haunting.
Tupelo, Mississippi
Positive section of review
The owners are awesome and accommodating.
Negative section of review
No breakfast.
Ilwaco, Washington State
Positive section of review
Very clean the beds was very comfortable
Negative section of review
Convinet to everything very friendly
Newport Beach, California
Positive section of review
Location was amazing
Negative section of review
Our room had one chair and the bed. Wishes we had a more comfortable place to sit.
Santa Fe, New Mexico
Positive section of review
The hotel rooms and the window ledge
Negative section of review
Hallway