1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Hanford, California
Positive section of review
The room was very clean and a nice size. They have a swimming pool , however I was not able to take advantage of it this time. There was a nice breakfast , and the downstairs area was very clean. The staff was very friendly when I checked in.
Negative section of review
I thought the price for the rooms was a bit too high for the location. I would have expected this type of price in some other town, not in central California where there isn’t really much going on. The only reason for my staying was my granddaughter was getting married.
Orlando, Florida
Positive section of review
we love the gaylord palms! the property is beautiful and the amenities and food are fantastic! service is always wonderful there too. we go at least once a year and can’t wait to go back!
Negative section of review
not a fan of the pool restaurant closing early (6-730pm depending) and the coffee shop not opening earlier (opens at 6am)
Santa Barbara, California
Positive section of review
the hotel is located in a beautiful place. the room is modern, clean. upon check-in there was everything you need. towels are clean and fresh. the staff is very friendly
Negative section of review
I didn't like that the hotel's parking is paid for additionally - it's not logical. I pay a lot of money for the room, and the hotel also has its own parking. I also want the hotel to provide slippers in the room.
North Liberty, Iowa
Positive section of review
I was double charged i paid on the 19th online and then again on arrival. I was told it was a hold and it would drop off but it did not drop off.
Negative section of review
I want a refund for my double charge.
Miami, Florida
Positive section of review
Excellent service. the pool is not to be missed.
Houston, Texas
Positive section of review
Friendly staff, cleanliness, amenities.
Negative section of review
Breakfast
Los Angeles, California
Positive section of review
Location and staff
Negative section of review
No ice restaurant
New York, New York State
Positive section of review
Location
Negative section of review
Rooms, breakfast, Receiption staff, and housekeeping
Reno, Nevada
Positive section of review
The only good thing was that there was fresh paint.
Negative section of review
The room was dirty, there was gum on the floor. We did not have a working TV and when we asked for one, a gentleman came back into the room, barged in and did not even knock, and my partner was getting dressed. There was no breakfast available, even though it stated on the website. They did not have a working pool and we stayed at that specific hotel because we were going to be at the convention center in Sparks and we wanted to enjoy the pool afterwards. A lot of false advertisement we were forced to stay there because there was no other rooms available nearby when we went to check in and we realize how bad The hotel was.
Daytona Beach, Florida
Positive section of review
Beautiful view and location.
Negative section of review
The elevators are in very poor condition. The rooms are old.