1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newport News, Virginia
Positive section of review
The room location was great and breakfast options were good choices for complimentary breakfast. The staff that we met were fantastic and tried their hardest despite the challenges that they had. They went above and beyond with what they could to make your stay as comfortable as possible.
Negative section of review
They were grossly understaffed and we had to wait an additional 2 hours before we could check in because the room wasn't cleaned or ready yet. Once it was ready, we had to ask for a toilet seat because there was none and also linens for the pull-out sofabed. Later we needed to let them know that there was a leak coming from the air conditioning pipe from upstairs in between the floors that looked like they tried to fix before. We never used the pool or fitness center: a third party contracts for the maintenance on the pool and filters the pool which looks like it has not been done in a very long time because it was very cloudy and there was hardly any water flow; we checked out the fitness center and there was ceiling tile and a puddle of water on one of the exercise bikes and maybe four other pieces of equipment in a 10 x 15 room.
Custer, South Dakota
Positive section of review
The young woman at the counter might be the nicest person I have ever met. The whole place was charming and friendly, but she was the best!
Billings, Montana
Positive section of review
It is the perfect home. Everything is clean, and all the details have been thoughtfully attended to.
Negative section of review
Nothing
Kissimmee, Florida
Positive section of review
Everything was completely amazing. We truly enjoyed the stay!
Irving, Texas
Positive section of review
The cleanliness and security!! The views immaculate!
Negative section of review
One young lady (staff that walks the rooms to ensure guest don’t need anything) who asked us if we were checking out gave me the weirdest look when I told her my room was just extended another day. The side eye she thought I didn’t see was the only aggravating ordeal. Everyone else fantastic in every way from arrival to departure.
Deadwood, South Dakota
Positive section of review
Quiet, right off the main drag!
Negative section of review
Only doubled my money at the casino.
Mount Vernon, Missouri
Positive section of review
Cleanliness
Gatlinburg, Tennessee
Positive section of review
Landscaping
Negative section of review
Noises upstairs all night , dog barking all night. People talking all hours of the night upstairs was very noisy . Bed very uncomfortable did not sleep well entire trip . Would not pick that spot again
Covington, Tennessee
Positive section of review
Nothing
Negative section of review
The furniture old and run down. The bed or matress was worn out. Covers had stains..the towels were stained. Air didn't work well. It smelled. The lady at the desk was rude as hell
San Diego, California
Positive section of review
Location was convenient
Negative section of review
Was little old